Horrible in the past two years I have gone THERE peridically when I have had a taste for fried chicken. Each and EVERY occasion was a miserable and constant disappointment that cost me money THAT I regret spending there each and EVERY time. The workers there at that location are. Less than competent. Management.. Even worse. The good is substandard and way over priced. Especially during the pandemic. Save your money and Go somewhere else. My wife and I moved into this neighborhood two years ago. Buying a home.. Not far from where I HAD once worked @ TowneWest mall. I've attempted to way there both lunch and dinner. Each and EVERY occasion was a " let down". Still I had tried and given them chance after chance after chance. My last attempt was November 4th, 2020. Drive thru.. I had just gotten off of work At around 830.. The only reason that I once again tried that location was because the other locations were NOT OPEN OR WERE CLOSING SOON. I HESTANTLY tried Off west street.drive thru... . The cashier/ attendant at the the other end of speaker discouraged me from ordering anything from there due to the priced. Once at the window at the drive thru.. Female attendant discouraged me from ordering off French fried and advised that I would NOT to WANT to wait for freshly cooked fries.. This time? I herded the warning and DID NOT spend my money there.. I highly recommend that...
Read moreThis place was above and beyond great tonight. Apparently 2 young employees decided that they couldn’t handle fast food life and walked out during dinner rush…..they didn’t quite think it through however and their “walk out” only made it to the lobby since they had to wait for a ride….hopefully next time they decide to quit a job they plan better…..anyway the drive thru line was out to the street and several lobby orders and only the manager and one other employee were left… They ROCKED it!! I had already ordered online so I got to see them work while waiting on my order and they did the work of 4 people like nobody’s business!! Manager was great and even though I could see they were stressed they still made me and the other man waiting feel like valued customers. They deserve some recognition for sure!! It was around 7:45pm on Friday December 17th 2021…..I hope big managers see this and give them such!!
Also food was super delish and...
Read moreWow, can I think anything less of this place. I literally ordered $168 worth of food and in front of everyone no less than 4 times the older lady in a red shirt 8/28 @ 6:20pm complained that people should not be allowed to order this much. I remained quiet. When I was given my food she openly complained that this left nothing for other customers and I said I felt it was rude to talk about customers this way that spent so much money. She got mad and went to food line and began complaining to her staff again. I asked ... is this all my food. She ignored me. I walked to my truck with my food and 3 mins later another customer tapped on my window. Sir they have more of you food inside. I went back in for 3 large bags. The customer stated this was ridiculous. You could tell her younger staff were embarrassed and apologized. She should not be allowed to work with...
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