Scooter's Coffee — Restaurant in Wichita

Scooters understood the assignment! I woke up early to go workout and I was not feeling 💯 so when I finished I had the hankering for a carmelicious and boy did they deliver! I pull in and the car ahead of me is pulling away from the speaker so was first in line at this point. I was greeted with a warm good morning and an ask if I wanted a bacon breakfast burrito which is normally my kryptonite. I did not waiver and on this day I ordered only a single coffee medium iced with whipped cream. (Yummy) The way they are able to make coffee this good is astounding. With coffee in one hand and the other hand grasping gently enough to preform the next action. I bang the straw with package on my center console and this exposed the tip that would ultimately deliver the brown bean nectar that inevitably woke me out of the haze I was existing in.

Now I am writing this on my couch snuggled with a blanket and...

Rode 4 miles on my e skateboard to get coffee and was denied service because I wasn't in a vehicle. This location DOES NOT uphold or endorse the "scooters" integrity, customer service, loyalty that other locations in the area have shown time and time again. They shown no love toward the customer, complete trash location.

From scooters HQ:  At Scooter’s Coffee, we pride ourselves on providing an amazing customer experience along with an amazing product. I was denied any product and the manager didn't care about customer service.

The mission statement from scooters is "to scoot you in and out quickly" also from the website. "Simply put, we like and respect one another. Love, after all, is among our core values. We're the recipients of it, and our aim is to share it, no matter what role we play in...

I drove into their drive through lane and waited for about 3-5 min periodically saying hello to get someone’s attention. I pull around to the other side and i watched all 3 of them walk from the back room to greet me. The lady claimed she answered back(she didn’t) and refused to take my order from the window. She told me I would have to get back in line thus putting me behind the 3 other cars that built up behind me. I’ve never in my life have been denied service due to which window i used and I will now be taking my money down the street to the other coffee shops that will serve me. They don’t have employees that enforce stupid rules, that don’t pay attention to the people that are in their drive through and they more than likely don’t have rules as stupid as the ones that scooters...