YaYa's Euro Bistro — Restaurant in Wichita

At the moment not impressed as I had to wait openly with her knowing i am waiting to be served. I had to ask the bartender after waiting 20 minutes as she stood and talked with others and not in a business aspect. I am ready to start with a drink. After she brought my drink I asked about the soup of the day. She did not know soup of the day either. Little disappointing. More attention seemed to be given to making drinks for other customers at the bar area away from me and others vice the other bar area patrons. I thought Not her fault as she has to keep up as there should have been a second tender working to help. I had to ask for a menu. I asked about a specific meal and she did not know but thought to myself as felt she was going out of her way to discuss this. I will put out a second review after I eat my meal and see how it tastes. Ok now it has become deep!!! Bartender decided her 4 friends sitting at the bar were more important than the rest of us thats part of the reason I was not being served. 100% she decided to attend to them other than the waiters who were requesting drinks. As I was departing the place her one male friend decided to play Macho on me and stood a distance away saying some kind of rude comment. Well after I departed I called and requested to speak to a manager. The employee complied. I explained it to him in two different tones of voice. He was EXTREMELY open to hear my complaint and deeply apologized to me and 100% percent assured me this would be taken care of. As it seems he also expressed he has spoken to this employee before and ALSO this night prior to my patron to this establishment. To the individual who was bold enough to make the RUDE comment to me as I was departing. I am sure you know you may have possibly cost your friend the bartender her job. Think of your actions before you open your mouth. To the manager thank you as I hope I will see a response in your efforts to keep the business proper. I will not be back to this establishment but it does not mean to say others should not go but CHANGES NEED...

Parents called in for reservation for 8 people at 6pm. Showed up on time and was seated down. Took a little bit for service to take drinks and get us water. We got 2 appetizers the calamari and dumplings. I didn't get to try the dumplings but the calamari was good. My Fiancee got a salad and so did my Mom. My dad ordered a beer and so did I when we are asked for drinks. Later on the waiter assumed I wanted another beer without even asking me, was annoyed about that as that cost extra (told him I never asked for a 2nd beer). We also put in our orders for main dish. We were wondering when the saleds would come out, and hopefully before the main dish. We had like 5 orders of steak meals and 2 dishes of pizza and 1 pasta. Been waiting for our main entree for about an hour. had to ask the waiter and said it will be out in about 7-8 minutes. Waited and nothing happened. we saw new people being seated, taking orders, and getting their food before us. Started to get irritated as we are celebrating 2 birthdays at our dinner. I asked for the manager to see what was going on with our food and he said the same thing. We explained we been waiting for our food and people are coming in and getting their food before us. He was not apologizing and was held firm on his message towards us. It seemed like they wanted to take care of the smaller tables first before us. We were all upset and my parents really did like to come here to eat. We were getting ready to leave and our food came out. it took 1 hour and 30 minutes to get out main dish. Not sure why it took so long to make or what. We prob will never come back again due to the service. Their was no customer experience at this place with the servers and management we dealt with that day. Food was okay, pasta was bland, pizza was average. How much money we spent will go...

Moving from Florida to Kansas 5 years ago, I was shocked at the difference in customer service. It seems that everywhere I go there is a complete lack of concern bordering on disdain for patrons no matter the business. I am not a difficult customer, nor am I difficult to please. That being said, there are certain times when I expect to get what I pay for on a multitude of levels. When celebrating a special occasion it is important to me that I have the ability to enjoy a leisurely dinner with my guests, this simply means quality food, service and atmosphere with no rushing from course to course in order to get the table turned and earn a dollar more. I've attempted this scenario at several area venues only to be disappointed beyond repair. Ya Ya's is the first place I have been that should pride itself on attention to detail and customer service. My husband and I requested cozy and secluded seating, to which the staff happily accommodated. Our server respected our choice to enjoy preprandial libations before ordering. There was ample time between courses, but in no way was our server inattentive, Rob made sure we were well provided for by promptly refilling drinks and providing bread service. The food was cooked to perfection, flavorful and comfortably filling. To top it off we were given a lovely dessert and when we ordered a Bailey's and coffee Rob presented us with quite the show as he prepared his special "Flaming Irish Coffee"

All in all we had a wonderful experience at a decent price. I've bragged to all my friends and family about how grand it all was and how we will be returning every...