The Panacea Restaurant — Restaurant in Wilmington

Last Sunday, I placed an online order at noon. My order required confirmation from the restaurant, which I received via text, along with payment confirmation. However, when I arrived, the restaurant was closed. The next day, I called Panacea multiple times—each time, the phone was picked up and then immediately hung up. When I finally got through, I received a refund but no explanation.

Despite this experience, I decided to give the restaurant another chance, hoping it was just a one-time issue. We visited on Friday at 7 PM. The restaurant had several patrons but also many empty tables. Unfortunately, our server informed us that they were out of multiple items, including buns and certain drinks. My husband ordered a cheesesteak but was told they were out of meat. After ordering, we waited over an hour for our food. When it finally arrived, my meal was mushy, bland, and cold, while my husband’s bread and fries were burnt to a crisp.

I’m sharing this not to deter people from visiting but to set realistic expectations. I truly hope the new owners can take this as constructive feedback because I’d love to see this place succeed. However, with the service and food quality we experienced, I worry...

So very disappointing!!!!! Completely changed menu, we should have eaten at Panera Bread for half the price and would have left full and satisfied. The food was nothing like what was at Panacea Brewing Company!!!! Our lunch was $45 for a salad, sandwich, and 1 kombucha!!!!! So disappointing! Panacea used to be my favorite restaurant!!!! Never going back. The server was sweet, but so disappointed with the...

So... says online delivery available. Website then tells you "oh, but not at this time". I go to call about potentially ordering another day, AND THEIR PHONE IS OFF.

Definitely not giving this...