Pizzoco Pizza Parlor — Restaurant in Winchester

Full Disclosure: this was a delivery order - on a Friday night - during dinner time - which could have affected our experience. [Dist to Pizzoco - 11 min]

This was my 1st order using the “Slice” app, an app claiming to help support the little pizza guys. I want to support small business, but also find the best pizza in my town. The chains have been our Friday night standard for eons, not the best - but we know what to expect … “reliable” is sometimes … well … RELIABLE! Everyone knows what’ll be on their plate & how it’ll taste … no one complains.

But - no more! We had an AMAZING pizza last week on vacation, from a no-name, motel-based, hole-in-the-wall pizza joint and I’m now on a hunt to find that kinda pizza in Winchester.

I’ve had my eye on Pizzoco since they opened years ago. I heard fantastic things from a couple friends who frequented in the early months, it just always seemed so “inconvenient” for us. As soon as I saw them in the app, I knew they were my pick!

The pizza was cold. Not “not hot”, not “luke warm”, not even air temp. The pizza was cold - like the air conditioning had been blowing on it with the box opened while sitting on cooled seats. Now, of course I don’t think that actually occurred - but that’s slightly warmer than the pizza actually was.

My husband glared at me. While his words said, “Feel how cold this is!!!”, his eyes conveyed a mixture of “Couldn’t you have just ordered Papa John’s?? 😩” and “I wish I knew how to order my own pizza.”

Along with most of the crust, the center of the pizza has a large burst/burnt bubble on it. It looks dry and crispy, and taste confirmed. We heated it up for a few minutes in the oven, while more palatable, it didn’t do much for the taste. While the delivery could have played a role, the pizza was over cooked before it left Pizzoco, temperature is the only thing that made it worse.

Unfortunately, as excited as we were to finally try Pizzoco, it is not the hidden gem we...

The staff here are stellar. They went above and beyond expectations. We had an online order that accidentally double posted. They immediately called me, and they fixed it.

More than that, they use a third-party delivery service to deliver. When that third-party delivery service did not show up in a reasonable amount of time, they sent an employee, whose job is not delivery, to deliver my order because they cared about fulfilling their orders and their reputation. Outstanding!!!! I can't remember the last time that I was so impressed with customer service. They didn't allow the convient and understandable excuse to be a larger issue.

Frankly, I would have accepted the excuse that the delivery company did not show up; that's how common and mundane it is. I would have understood and not really complained and chalked it up to fate that I was not getting excellent pizza, which it was. They did not accept it, and I have to applaud this place. For as long as they maintain a large fraction of this commitment to excellence and service, I will definitely be a repeat customer!

I quite enjoyed my order as well. The hot honey sticks were hotter, which is good, than I expected. They were actually spicy! As a lover of spicy foods, it was a pleasant surprise to get something that actually hits the spicy scale for me. My pizza which has a balsamic glaze on it, I forget their for it, was excellent! It definitely fit the bill for what I was looking for, being a pizza that isn't just the same pizza most places have in the local area. They have good vegetarian options which was important for my GF.

I can't say this enough, excellent! The staff and managers and owners please know that you did good work with my order! You made my day better, and you overall contributed more good things being out there in a world where we need more people doing the right and good things simply because it is the right...

I can confidently say that Pizzaco is hands down the best pizza place I have ever been to. Located in Winchester, VA, this gem of a restaurant has got it all. From the moment you step inside, you are greeted with a warm and welcoming atmosphere that is sure to put you at ease. The staff is incredibly friendly and attentive, always making sure that you have everything you need to enjoy your meal to the fullest.

Now, let's talk about the pizza. Oh my goodness, where do I even begin? The flavor is out of this world. Every bite is bursting with deliciousness that will leave your taste buds begging for more. The sauce is perfectly seasoned, and the cheese is always melted to perfection. You can really taste the quality of the ingredients they use in every bite.

But it's not just the pizza that's amazing. Pizzaco also has fantastic prices that won't break the bank. And with its convenient location, it's the perfect spot for a quick and delicious meal. However, what really sets Pizzaco apart is its outdoor seating area. It's the perfect place to enjoy a slice of pizza on a sunny day or a breezy evening. The ambiance is lovely, and it's a great place to hang out with friends or family.

And let's not forget about the speed! They are incredibly fast, so you never have to wait long for your pizza to arrive.

All in all, I cannot recommend Pizzaco enough. If I could give it 10 out of 5 stars, I absolutely would. The flavor, sauce, staff attitude, price, location, speed, and outdoor seating area are all top-notch. If you haven't tried Pizzaco yet, you are seriously...