McDonald's — Restaurant in Windham

Came in at 7:15 PM on a Sunday night to pick up a prepaid third party delivery that was ordered half an hour before when I was 10 miles away. For a disabled customer and her son.

Just as I was pulling in they were locking the doors even though there was a lobby full of customers inside ordering.

I stood outside trying to wave somebody’s attention for over 10 minutes why they pretended not to see me. Finally some exasperated kid comes to the door and tries to tell me they’re closed. They then started turning off the outside lights. There was cars in the drive-through wrapped around the building.

I walked to the other side of the building to the drive-through and tried to tell somebody over there I was here to pick up a delivery order third-party that has been ordered over 25 minutes before. They were rudely telling me I had to get in line in the drive-through. I told them I don’t have time to sit and drive-through lines for an order that should’ve been ready to go while they make everybody else is food in front of me in the drive-through. I mean I’ve spent up to 40 minutes in drive-through lines trying to pick up peoples orders and I won’t do that anymore. If I arrive and can’t get the order I cancel and report order not ready.

Spent 10 minutes in the parking lot communicating with the customer to let them know what was going on. Another 15 minutes with my companies support getting the order canceled so I can get a meager three dollars for my time and effort.

Just as I was leaving some teenage employee came out with a mobile order for somebody in the parking lot. I tried to ask her what was up with the doors being locked because it was only 7:15 and I was trying to pick up a prepaid order.

Just then an older manager came out to see why I was talking to the girl and immediately had an attitude with me. I wasn’t yelling or being rude but I was rightfully annoyed . I was trying to tell her my situation, and that I don’t have time to wait in drive-through’s for up to 35 minutes multiple times every day.

She didn’t want to hear a word I had to say. Wouldn’t let me talk. She was so irate.

She then proceeds to tell me, or talk over me, that I’d been out in parking lot a half hour and if I’d gotten in drive thru I could have gotten food because there’s no line! Well, there was a line when I arrived and I’d been out there a half hour contacting the customer and then support to cancel the order on my end (Two weeks ago I showed up at 8pm to pick up another order and store was closed and completely locked up. Nobody there)

I realized I was wasting my breath and gave up and walked away. She then slammed the door with brute force on me and uttered a double worded F bomb profanity toward me that I could still hear through the glass door about how I was an “effing a hole” after driving ten miles to pick up a prepaid delivery that should have been ready to go.

It’s one thing to wait in long drive-through lines if you want to order. But what about if you’re just picking up an order a customer already ordered and paid for half hour ag? I’m not going sit there in the drivethru line wrapped around building while the food gets cold and everybody in front of me gets their food first even though they just arrived!

Reading the reviews I see I’m not the only one whose had issues. I miss the days when fast food was actually fast and you could walk inside without arriving to...

If there was a way to leave a negative 5 star review I would. I don't even know why I'm even bothering with a review, judging by the reviews on this place the owner clearly does not care at all about them, or how unhappy this place is making people. Went through the drive through, took forever! It wasn't even busy. Middle of the day. Order was simple as hell! Big Mac, 2 Sundays and one happy meal. Paid, got to the second window. Received the drink for the happy meal and was asked to park. Like seriously...? Waited parked 15 minutes with my crying baby in the back. Finally got the fries and the big Mac. No Sundays. Went inside after my wife returned from Walmart and stood waiting for help for several minutes while one of the employees walked by me 3 times playing on her phone. Didn't say a word to me. Finally got someone's attention, mind you at this point I was heated a bit and said that I didn't get the Sundays. As nicely as I could. Employee didn't apologize just turned around and walked away. Then 30ish seconds later came back around the corner saying they had to go get more toppings. Great no big deal, I get it, Continue to wait another 5-7 minutes to get the Sundays, still no apology. I asked for spoons and she says yup! With a snarky attitude and tosses them on the counter at me! Seriously!? You people screwed up this order not me!? Absolutely disgusted with what this place had turned into. Bunk kids think they rule the world. Zero customer service and zero care to screwing up peoples orders. Negative 5 stars. Again clearly this owner doesn't care because nothing changes. World is going to hell In a handbasket and nobody cares. Just Embarrassing, and a...

I would give this place a zero if I could. Got there at 10:18. Stood at the counter for about 10 minutes waiting for help. Then 3 employees come out and stand at the counter talking. One of them turns around and says “We’ll be right with you.” They proceeded to tell a story about how drunk someone got last night and puked on the bathroom floor and that, they couldn’t wait to do again tonight as it is New Years Eve. So after standing there for another 3-5 minutes listening to this story. She finally says “May I help you”? “Yes may I get two Sausage Egg McMuffin with two hash browns.” Sir we stopped serving breakfast 2 minutes ago.” Great but I’ve been standing here for almost 15 minutes. Flat out refused to help and or even ask to make breakfast. “I stood here waiting at the counter for 5-7 minutes waiting for help. You then come to the counter and tell me to wait. You then stand there talking for another 3-5 minutes so you can tell co-workers about how drunk Karen got.” If you would of been doing your job I would of had breakfast and been out of there by 10:21.. And you want to make $20 an hour. I wouldn’t pay you $2. I’ll never be back. This place is a joke. Worst McDonalds I have ever been at. We went across the parking lot. Gladly gave Dunkin my families order and $30 and was in and out in 2.5 minutes. MANAGEMENT PLEASE TAKE NOTE! We will not be back. This place has completely deteriorated the last few months. Every single review for the last few months has all been 1 star. This outta tell you something (owners...