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The experience that I had here with my friend on my birthday was phenomenal! 5/5 experience, which I’m going to provide some feedback to hopefully help them possibly optimize their business even further, but like I said, the experience was still 5/5, regardless of improvements, for me because of the staff’s posture of heart to make the experience amazing for us + there’s always ways that we as humans could improve, but as long as we’re doing the best that we can, that’s good enough for me!
The staff went above and beyond with making sure that we had a good experience and that everything was in order with the food and drinks we wanted and everything!
Just to put into perspective how great the service was, they let us have the time we needed to choose what we wanted without rushing us, listened to us on everything we needed, the older lady working there complimented me on my hairstyle, I even dropped a fry on the floor by accident and wanted to pick it up myself, but the older lady went above and beyond with saying that I didn’t have to and that they’ll take care of it while we relax and enjoy our meal, and finally when I got a to go order for my cousin and brother, they made sure to cook it at the end of time there to make sure it was warm by the time I would get home!
Some improvements they could make to hopefully help optimize the restaurant more are:
To clarify that anyone can have food that’s listed on the kid’s menu (I think the menu stated that the kids menu is literally only for kids, but that’s not the case, given that they still let me order it for myself).
You can still order food from the lunch menu after 2:30 P.M (I think the menu showed that time as if it was a deadline time, but I think a part of the menu where it showed an extra $1 dollar added did clarify that you could order the lunch menu after that time). But if there’s some sort of way they could clarify that part of the menu I think could be good.
The menu has a lot of repeated ingredients in many of the dishes, which could possibly get confusing for some customers, so maybe if they could modify the menu with some shapes or symbols for the different ingredients listed!
For example: + Shrimp, * tomato, ^ lettuce, # steak, % Guacamole, e.t.c.
I don’t think I saw any drinks listed on the menu, so if they could add those, that would be great.
The sweet tea that they served to my friend wasn’t sweet enough, but the staff were extremely apologetic about it, which really shows that they care so much about trying to make...
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Beautiful interior. Nicely decorated with a contrast of black and white. The staff was friendly and accommodating. I ordered the birria nachos that came with the birria meat on tortilla chips covered in cheese sauce. It was very flavorful but I always like birria with onions and cilantro. I asked if I could have some for the dish and they obliged with 2 dishes. One cilantro and one chopped onion so I could use as much and as little as I liked. My boyfriend got the lunch chori pollo and it was a perfectly sized lunch portion. The server was attentive to the table, friendly and warm. Overall was a wonderful experience. I would recommend anyone to come here who's in the area. The bonus as that the prices are more than reasonable for a sit down restaurant. Equivalent or better than modern fast food prices with much better service, free refills and chips and salsa. For my boyfriend and I to eat it was 28...
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We came here on a Sunday around 4:45pm as a group of 3. There were plenty of tables open because it was before the dinner crowd. Shortly after being sat we received the chips and salsa. I liked that the chips were on the thinner side and the salsa was not too spicey. I ordered the chicken and steak fajitas and believed the price was great for the portion size. I did enjoy the seasoning on the steak more than the chicken. I also wish the peppers were cut thinner. I ordered Sweet Tea and they gave me a drink to go which I appreciated. My husband ordered a burrito and he said it was great. He also appreciated the size portion and pricing. My son got chicken and rice and he was eating it all up. They were out of lemonade that day so he had Sunny-D instead which is quite an interesting alternative but he was satisfied. Overall, I thought the food met my expectations and with the great pricing, I plan to...
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