Way Chocolate & Coffee — Restaurant in Winter Garden

I saw the place while walking down Plant St and kept it in mind for the next time I went to Winter Garden and so glad I stopped by!

From the moment I entered, I was greeted and welcomed by a nice, friendly, attentive girl that did know the products and was more than happy to explain flavors, answer questions or make suggestions :) I forgot to ask her name, but she was the closing shift on 8.17.21.

The store is clean, has a nice decor and feel and the colors make it fun to walk in and explore the goodies.

There's a bit of everything... chocolate covered pretzels, cherries, cookies, chocolate bars (milk, white, dark), individual chocolate pieces, chocolate figures with fillings, gelato, cakes, tarts, cheesecake, tiramisu, chocolate cups and coffee!

I order 2 items to go and tried 2 gelato flavors and everything was delish! The items are flavorful, made with quality ingredients, fresh, carefully crafted with detail and in chocolate heaven.

The forest cake cheesecake and the milk chocolate covered marshmallow pop were very good! I will definitely try their...

Nice location, clean and friendly, but man so disappointed in the vegan ice cream. With all the amazing options out there for vegan ice cream and to pick the one they picked. Blah blah blah. It was like frozen water down almond milk. Please update the options. Updated my review from here: I called and said it extremely nice and pleasant so they could let the manager know that they should look for other options and the lady who answered the phone I could literally care less she rushed off the phone and did not apologize once and I was not asking for a refund or being rude I just simply said I wanted to let you guys know this option is gross and taste like water down icy milk and there are other options out there that are much better and they should look into it. But she did not seem to care. New edit. They called me back an offered a refund. I did not take it because my 4 year old ate it and so not mind LOL. But even he said It tasted weird LOL. They did call and seemed sincere. So I changed the stars to 4 instead of...

Last night my husband and I were strolling in the area. I saw the store and decided to get some ice cream. There was one person ahead of me they got their order then left. The servers were busy making others for customers who were seated already. I stood patiently in line waiting my turn ( approximately 15 mins). I was the only one on line. The servers looked at me but did not acknowledge my presence. While waiting three women walked in. The eldest one asked me if I was being served. I said no I was waiting for the servers. She said ok. One of servers walked over, completely ignored me and started serving the three ladies who had just come in. At that point my husband who was seated asked me what was going on. I told him I was being ignored and we left. For reference I am black and the three ladies were white. I don’t know if that was part of the reason I was ignored. Either way I won’t be going back to this establishment...