This review is mostly about the food section, but it does not show up on the map. I have no issues with the liquor area - lots to choose from and well laid out and clean looking.
The grocery store started out really well when they first opened, but service and friendliness has degraded over time. Now it has become an average grocery place with a warm food, fresh bread, pastry and cheese section. All the staff do not say hello anymore nor seem to want to help. Try getting their attention in the bread/pastry department. Prices are not always well marked.
I used to buy their prepared food often, but not anymore since seeing a large grub in my meatloaf, with mac & cheese & salad. It was absolutely disgusting! I brought the food over to customer service as I was just eating it in the upstairs designated area. Customer service just looked at it, didn't apologize nor do anything about it. I simply said I wanted my money back & to let the food preparers know about it. (I only had 3 forkfulls and unfortunately was super hungry that day but had lost my appetite after seeing a grub in half, possibly two, in my dish.) Customer service just refunded my credit card, but were not going to say anything to the food manager even though they were not busy at all and there were no other customers behind me. I took initiative & went back to the food area myself to tell the food preparer behind the counter. He ALSO did not apologize, but I told him that he should look twice at the salad which is where I am guessing the LARGE grub came from. I'm guessing it was not washed thoroughly or not washed at all as the grub was really large and could not be missed. I could have made a big scene about it, but I did not. Their nonchalant handling of the situation left an even more bad taste in my mouth. I never ordered anything thereafter in...
Read moreThis store has gone down hill. One experience in the bakery department went as follows: I walked up to the counter where some cookies were packaged. There was no price on any of the packages, no sign to indicate a price, and no one camevto the counter to ask if we needed any help. It was only when another Employee walked up to the counter for service and we told them what was going on that anything happened. This employee went behind the counter and got one of the at least half a dozen employees that were back there to help us. Even so that employee still handed the price check assignment off to someone else before we found out the price. We did some more shopping in the immediate area and noticed no one ever came to price the remaining items or put up a sign. Another occasion we were in the produce department and a group of cherry tomatoes was bad and the regular tomatoes next to them had a bad one with bugs on it and bugs flying and crawling all over the rest of them. The service used to be great with the employees always coming up to you and saying hello and asking if you found everything ok. Now they practically ignore...
Read moreThis liquor store is a part of Wegmans grocery so you can hop in and out of both the stores. The liquor selection here is absolutely vast. They have wines from all over the place and a decent selection of beer coupled with hard liquor.
The store is cleverly designed with the wine section dominating the entrance and the mid section, with beers located centrally and all the way to the back in the cooler section and your whiskeys and rum towards the right.
The staff working here is knowledgeable and will assist you in finding the right liquor of your choice. The checkout process is simple, but do note that they ask for your ID’s while checkout, so make sure to keep one handy. The parking lot is absolutely huge and shopping carts are available just besides the entrance.
The prices are very reasonable and they have also have some high end wines towards the back wall if you fancy those for some special occasion. The entire shopping...
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