Dunn Brothers Coffee — Restaurant in Woodbury

I try not to write negative reviews of a place unless they're really just awful, but I felt the need to review this location after giving this location several attempts within a three year span. Admittedly, I do not frequent Dunn Bros, so I do not know if my experience is directly related to this location or if it applies on a grander scale to the coffee chain as a whole.

What I can say, after dozens of attempts spanning several years, is that the coffee here is consistently burnt tasting, and the food is less than subpar. Today's iced vanilla latte tasted like a 1980s ashtray smells, and no, I'm not being dramatic. I went with a friend who ordered an iced raspberry white mocha and said his tasted like raspberry cough syrup coupled with dirt and a smidge of ashtray as well. I ordered a slice of their banana chocolate chip loaf, and it had a funky taste as well. You know when you drink something with artificial sugar and it has that aftertaste? It was like that, but from start to finish in every bite. My friend ordered some type of breakfast burrito, and he said that its only redeeming quality was that it helped him "cleanse" his pallet after each attempt he took to drink his beverage. In the end, we tossed our two coffee's after trying to drink them. At one point, I had to excuse myself to the bathroom because I genuinely thought I might be sick.

Now, I know what you're thinking... "If it was that bad, why didn't you go to the front and say something?" Here's why, I have been to this location over a dozen times over the course of the three years I've lived here. I've gone in the winter, spring, summer, and fall. I've gone in the morning and in the afternoon. Every time, it has consistently been this way, and in the beginning, I did say something, but it didn't change anything. The remakes would taste like they did the first and even the second time they would try. So, it really felt like there would be no point. You may ask, "Why did you keep trying?" And my answer is simply because I try to give places the benefit of time and change. New recipes, new protocols, new employees, and some places even have their A team and their B team. I try to really give places a chance. It's close to me, and it would be super convenient if things ever lined up. That has just not been the case here. I really, really, really wish it were, though.

So, now, three years into attempts, I've decided it's time to stop trying and to share my experience with anyone who is looking for a good coffee house. There is a Starbucks across the street for those looking for convenience (not saying that's great, but it's for sure better). And, for those looking for good coffee, I personally would recommend making the 9 minute drive into Lake Elmo and hitting up Sunshine Coffee. There's not a lot of sitting room inside, but the coffee is delicious and won't leave you wondering if you might be sick.

As for the atmosphere at Dunn Bros, it has a coffee house vibe, which I would enjoy except, on several occasions, I've found the facility to be a little gross (ie the bathrooms and table seating arrangements). The tables are crammed together next to the bathroom, which leaves a lingering smell in the air on that side of the facility and its not pleasant when you're trying to sit and enjoy hanging out with a friend, eating food, or drinking coffee. On the other side, there is a nice sitting area next to a fireplace. I loved the idea of this, but the last time I sat there, I found a massive wolf spider sitting on the wall next to my face. I screamed and jumped up. The staff laughed and then declined to help because they, too, did not like spiders, so I had to ask someone standing in line to help me. He tried to swat at it, but it ran into a corner and vanished from our sight. The staff did nothing, said nothing.

In summation, this is not the place for me. Perhaps another location might be better? Maybe I'll give that a try...

I wasn’t gonna say anything but for the last couple days the store has been closing HOURS before close. I went in July 20th around 3ish and I as I walk in nobody welcomes me in.. there wasn’t any person waiting or in line and the only other people were just sitting and doing what they were doing. I go to the register as there were 2 boys working. The one boy who was closest looked at me and rolled his eyes as he had his AirPods in… the other boy was trying to get the other boy to serve me but he ignored me… finally after 18 MIN (YES I TRACKED) the headphone boy took my order… I ordered an iced mocha and a cinnamon twist which was delish but these boys could care less about their job and more about getting out. I understand wanting to close your store as I used to work as a barista but it was one whole hour to close and I know for a fact a mocha is a very simple drink to make as it’s only espresso, mocha sauce, milk, and ice.. it’s not like it is unreasonable to expect respect or order coffee at 3. These boys should be grateful they have such an awesome and easy job that allows them the rest of their day. I think you guys need to hire other employees maybe teens who are more grateful for a job and...

Terrible service and rude staff. I ordered my drinks with a "flavor shot of vanilla" and apparently it was barista sacrilege. I don't know about most people, but a flavor shot usually pertains to the amount of flavoring pumped into a particular size of beverage. The staff there felt it meant one pump of flavor. When they served our drinks and declared they put one pump in, I asked that it be corrected. I even offered to pay, but the guy behind the espresso machine felt he needed to educate me on coffee ordering. He had the audacity to interrupt my conversation with my family and say, "not to be rude, but when you say shot it's very confusing". All this after he couldn't figure out how to give the guest ahead of me a lid for his drink that was made incorrectly. So disappointing. Don't go here. Go to the Starbucks or Caribou across...