Ledo Pizza — Restaurant in Woodlawn

Some good points others not. Good points attendant and kitchen crew very friendly. Clean dine in tables and chairs. Let's go to the negative points, I ordered a 14 inches pizza chicken buffalo, and for my surprise it was really really spicy 🔥🥵🥵 me and My wife couldn't eat it. We called the attendant and she told us that buffalo is spicy, but in the menu doesn't has any kind of information about it. Cheese and chicken was delicious but the spicy make the pizza inedible. She didn't change or make any mention to do it. So I ordered another pizza that I asked for her if there wasn't any kind of spicy on it. We ordered barbecue chicken pizza. She told me that it wasn't, it's sweet she told us.. Ok For my surprise IT WAS.... LEDO WHY DON'T YOU MAKE A PIZZA WITH NO SPICY AT ALL...OR WRITE IN THE MENU SPICY SIMPLE LIKE THAT. ? Bad bad point. Paid more than $40 came home with 2 left overs pizzas and hungry.... Quite sure I won't be back there until they have a no spicy...

I'm not sure if this particular location is family-run, but I often see the same faces behind the counter. There used to be a guy there who really understood what customer service meant—he’d occasionally let me slide if I was a few cents short or throw in a blue cheese for free, knowing I was a regular and he'd make it back in the long run.

Unfortunately, that level of service seems to be missing now. The current staff, especially the guy with the orange hair, just doesn’t seem to get it. There's a noticeable language barrier, and at times it feels like they don’t fully understand the menu or what they're selling. They move a bit slow too, which I hope isn’t due to a lack of training.

As for the food—it's Ledo’s, so the quality is fairly consistent and hard to mess up. It’s decent for what it is. Overall, I’d give this location a...

My girlfriend and I placed our order online at this location through the official website. The order was confirmed online and charged to her card, but when she arrived they had no record of it. She was forced to wait nearly an hour while they made a single medium pizza, and attempted to purchase two sodas before being told the credit card machine was down. Despite the fact that she had attempted to legitimately purchase the sodas, the employee flatly refused to give them to her for the inconvenience. Apparently an hour of her time isn’t worth two sodas. Impressive customer service. Oh, and originally she had wanted limeade but that machine was down too, of course. Get your act...