Corner Bakery — Restaurant in Worth Township

Upon entering this establishment on 11/1/2023 at approximately 9:15am I was greeted in a friendly and pleasant manner by the cashier, Destiny. However, the visit took at turn with the "Manager" Michelle intervened in the transaction. When I first saw her when entered, she had a permanent frown on her face.

If nothing else, I would think you should be happy that you woke up to a new day, some wasn't afforded that opportunity. When talking to me her tone was as if what she says goes, and there is no room for discussion. Michelle trying to convince me that she was relaying accurate information to me. I advised her that I did not originally place an order for my salad due to that menu not being displayed. I advised her that is when I asked Destiny for the salad menu so that I can place an order for a salad for my elderly mother.

Michelle stated it an angry tone that the menu up is breakfast because it is breakfast time. This is not the issue Michelle. Michelle was trying to enforce a rule that was not stipulated on my email coupon. I originally came into this location to utilize my emailed coupon which has no bearing on my rewards account. In face, I did not have to give any information pertaining to my rewards account to utilize the emailed coupon. In addition, that coupon that was emailed has a code that the cashier would enter as one time use.

When I decided to purchase (different transaction), a salad for my elderly mom, I asked Destiny if I may give her my rewards number to see if I have a $0.99 beverage available. Destiny happily checked and stated, yes, you do have a beverage of any kind for $0.99. Michelle then came over and intervened, speaking to Destiny as if I wasn't standing there, "She cannot use the beverage reward".

That is when I addressed my concerns to Michelle regarding the email and the rewards. She then stated, "I am the Manager and that's how it works". I advised her that the coupon on my email had no bearing on my rewards account, as the coupon was NOT attached to my rewards. In fact, my rewards number was NOT used to retrieve the free sweet coupon. I asked her what was the number to corporate and she said, its on your receipt. That too was wrong information. There is no number for corporate listed on the receipt, only the website information.

If you are going to have unprofessional, angry at the world, mad because it may be too early for them to be at work, as the face of your business and in a management position, I wish not to patronize the business. I have never had an experience such as this when I visited the Downtown and Oakbrook location.

Hence, I can only assume that if you want GOOD, FRIENDLY, PROFESSIONAL service, visit those far out locations. This is not the location you would want to come to, especially if Michelle is on Management duty. Her management skills are less than SUBPAR! She definitely can benefit from more trainings, in addition to how to speak with customers.

People need to understand that it's not what you say, it is how you say it. Your title doesn't make what...

I had an opportunity to revisit this location today 11/03/2023 when i got off work. I placed an online order went in to pick up and I was very disappointed in the manager. She gave me a very rude, unprofessional response when I politely made her aware that panini had only a dab of avocado on my andwich. She began to rudely speak loudly to. Because I asked for more avocado on my Panini as if there wasn'ta problem. Panini was undercooked and to add insult I Ordered breakfast potatoes that was given to me a a child's portion not worth the time or money to be given such disrespectful service especially from someone who calls themselves a manager Last time I will be returning to this location I only hate that I didn't read the prior reviews Update.......Today 04/04/2025 still hasn't anything changed for me to upgrade my review Stars I ordered avocado spinach cheese and egg wrap and let me tell you that there was absolutely no avocado in there just one little piece and about four spinach leaves in my wrap it was ridiculous it wasn't even full I had more wrap than avocado in spinach I've tried with this location too many times but I doubt of our return to save faith because now it's becoming ridiculous and the manager there that got the old orange wig on does not care I really want my money back this time I'm calling corporate cuz I'm completely...

In general, I'm not usually a Corner Bakery fan. It's not one of those places where I think "Oh! I gotta go there and get their ..." Which is how my brain usually works. But my teenager loves this place and often wants to go...so we go. Whenever I go, I get the shrimp linguine with olive oil, which I do enjoy and make a terrible mess of my shirt with (EVERY TIME), while my son likes the Mac and cheese with panko crumbs. We both often pick a pastry here and there...haven't found that one where I'm always like "YES! THAT ONE!!!" but they all look so good I can't resist buying one each time.

As for the staff, I really like them. They've always been very very nice, and I absolutely LOVE the atmosphere. I would go and sit there just to do work on the daily if I lived closer. I really don't understand why they are not more packed every time we go, but it's probably because it's a Corner Bakery and they are all pretty "average" across the country. (I say that as a flight attendant who's been to many restaurants all over the country.)

All in all, I would say it's the best Corner Bakery I've been to. If you go, try their shrimp linguine. Definitely my favorite. And your kids will probably enjoy the panko crunch if the...