Thai Cafe Yucca Valley — Restaurant in Yucca Valley

We just had a bad experience there as well. It was very awkward and nothing more promising than cafeteria Thai, to be honest. Six of us went and you’d think we were ordering Thai food from a burger joint because the Thai lingo (per sae) was so foreign to the waiter. For example, 3 of us ordered chicken Pad See Ew. We asked what their spice ratings were. We had to explain that to the waiter and it still wasn’t fully understood. One of us agreed on “level 2” which was considered to be medium. The waiter brought out what he said was beef Pad See Ew. We advised him we ordered chicken. He went back to the kitchen and brought back out chicken? The chicken was cold as it had obviously been pre-prepared because how else could we bow have chicken in our Pad See Ew in less than 2 mins. Additionally, they didn’t know who’s order had the level 2 that I mentioned above so we just awkwardly took whichever was handed to us. Well, mine was so unbelievably hot that it was not edible and I can handle spice, trust me. The other 2, one had chili flakes poured over the top and the other had none. Neither of our 3 orders matched in appearance - at all. The others’ in our party said their food, which was shrimp fried rice, was mushy. The other who ordered teriyaki had a few pieces of dried and very hard chicken that it was dark orange and couldn’t be cut with a knife. Maybe a tablespoon of teriyaki sauce on her dish. When we asked for more sauce, another literal tablespoon was handed to us. Oh, and I may have forgot to mention that don’t even try asking any details about their menu, you’ll be looked at with such confusion. For example, “does you garlic chicken come breaded or sauced”? You’ll be told yes, you’ll order it, and then after the food is done you’ll be told that it’s not breaded or sauced, what else would you like? But this is after everyone’s food is already made LOL. The waiter is very nice by the way, but just really needs to study the menu. Since our food took over ONE AND A HALF HOURS to make it out, we had no choice but to just stay and wait it out. We were absolutely starving and didn’t know what else we could do to eat as it was approaching 8pm now. When we were clearly done eating, or rather, wanting to leave, we could not get our check for the life of us so my son walked up to the register and asked kindly if we may have our check. He was advised that they would bring it right over. Ten mins passes, (mind you, we have now been here for TWO HOURS, and want to leave. It was loud, food was gross, service was a cluster F). My son went back up to the register to ask for the check again and there was a woman with very short hair who visibly became so frustrated with my son that he had the audacity to ask again, that she physically shoulder checked him as she walked by and glared at him. Everyone in our party saw this happen and so I walked up to her and asked her if there were some thing we did to frustrate her because we just watched her do that to my son. She backpedaled became very apologetic and said that it must be due to her mask that we misunderstood her actions?! Nearly $100 and probably the worst dining experience we’ve ever had to date. It’s a shame the prior owner sold because they were terrific, kind, delicious,...

Don't Go! Without a doubt, this was the worst dining experience I've had in many years. We waited an hour to be served after placing our order without any attention from the completely disorganized and incompetent staff. The entire staff, manager, cook, and waitstaff were in chaos. Patrons were being served the wrong dishes or told they had ordered food that they had not. Several would-be diners left in disgust, as did at least two people who were waiting (endlessly) in line for carryout orders. My food arrived first cold, and ten minutes later, my dinner companion's order was still not ready. We finally decided to leave, and I brought my plate of food to the cash register to ask that it be boxed for takeaway. The waitress appeared to be entirely at sea, first getting a small sandwich-sized box to hold a large plate of food. Another customer who was also waiting at the cash register intervened and patiently explained that what was needed was a container large enough to hold the contents of the plate so that it could be taken home to eat. To be clear, the waitress was a native English language speaker, so the problem in communication was not due to any language barrier. By this point, we were unsurprised to find that they could not find our order ticket and that we had to repeat our order and a new ticket made so that we could be charged. At that point, my companion's order was found and prepared for takeaway. No excuses or apologies were offered.

Oh yes, about the food, the tofu vegetable dish in a brown sauce that I ordered was unremarkable, comparable to what I'd expect from a food court, and the "jungle curry" that my companion ordered was so spicy-hot as to be inedible. We are both lovers of Thai food, and we appreciate a spicy-hot curry. However, this curry scored a five or six on a scale of one to three. Yet another oversight was to fail to offer their customers a choice of how spicy-hot the dish should be. All in all, this was a miserable and time-consuming...

The poor service is really a shame. Called for a take out order multiple times but they didn't answer their phone. Finally got through and placed the order they said it'd be 45min and they'd call me back. Never called me back. Waited an hour. Called them, didn't answer. Drove to them, when I arrived it had now been an hour and a half. They were still making my food. I saw they were busy and explained that I worked in the service industry so it's okay that they're taking a long time but the least they could do is spare 2min for a call and let me know. Staff was extremely rude, ignored me and said your total is _. When I said hey look, I'm not asking for a discount, or anything but I do think I at least deserve a sorry. They didn't want to say sorry until I explained that I get that things happen but they're running a business, etc. Finally got an OK sorry your total is _. This is the 4th time they've been rude, and taken a long time and I really wanted to give this place a chance, but I won't be returning. The food and price for the amount and quality is unfortunately not worth being treated like they're doing me a favor. PS. Don't order the shrimp spring rolls they cut a single shrimp in half and split the single shrimp between two spring rolls. It's honestly one of the most egregious things I've ever seen, but it's kinda funny. I ate it like that twice before I said hey why is this $3 extra when I only get half a shrimp and they were like that's...