Rally's — Restaurant in Zanesville

Employees are really nice and friendly. The place was clean and the food good. One of the employees was nice to offer me some water for my dog. (We were traveling through from out of state and meeting a friend there for lunch.) When I received my order, one of the burgers wasn't correct. I don't know if I wasn't clear on my ordering or not. Regardless, the employee that took my order was very professional and polite. She graciously said they were sorry they got the order wrong and promptly gave me the correct burger even after I said I may have been the one that may have made the mistake by not being clear in my ordering. She was so nice to make me feel like I didn't do anything wrong. Wonderful vibe and customer service. There is a Rally's close to my home in my home state that I have only been to twice (many many years ago). I have never been back to it because the food wasn't good and employees were not very professional. If the one by my home was near as good as this Rally's location and it's employees, I'd definitely do business there! This Rally's location will definitely be our stopping place to eat when we're traveling through! Great...

Worst experience ever the guys didn't even know where they were I don't even think the dude that was taking my order even spoke English we told him we wanted to place an order at the window 20 times at the walk up window the guy acted like he didn't know what he was doing he told the girl that was standing in the back that we wanted to replace an order and she just rolled her eyes like she didn't care and never come to the front somebody needs to fire all them idiots worst damn experience ever Zanesville Ohio Rally's is a joke the people that were working at night on November 22nd are just worthless all of them I'm sorry but that's just the way it is couldn't even get food because they were idiots thank you have a nice day never going...

Cashier was a tad bit rude, they seem to want you to hurry through your order and expect you to know what you want right away. Which I guess it doesn't help that it was the first time I had ordered from Rally's and my mother was high on anesthesia from surgery and I was trying to understand what she wanted. They was very impatient with us. After we ordered I thought it was a little pricey for fast food, plus they got the order wrong. It is located on a busy area of Maple St, so you can only pull out to the right, I did not go through the hassle of going back to correct the order or call and complain as I am not local. I do not plan to go...