Caffè Italia — Restaurant in Hà Nội

I have always liked this restaurant on previous occasions but my experience yesterday left much to be desired. While the restaurant decor is great with many exhibits of unique Vespa motor bikes, the service during lunch yesterday was atrocious! Our group of three ordered a pizza, a large salad, and my order of linguine with salmon. The salad came right away and was very good and the pizza came out shortly after. However we waited and waited during lunch hour for my linguine. We asked three different waitresses three different times about where my order was and we're told that it would be two or three minutes. After waiting a half an hour for my order we talked to one of the waitresses who said there had been a mistake in the kitchen and it would be another 5 minutes. All in all, I waited for over 40 minutes for linguine which is very simple to make to be served to me. Fortunately, I am on vacation while my two colleagues are still working in Hanoi. They had a light day and were able to stay the extra time is it took us over 2 hours to eat lunch. One of my colleagues explained to the waitress that she should tell the manager that in the United States when this kind of mistake occurs the meal would be given to the guest for free. She understood what was said but did not talk to the manager who was at the bar. In the end we were charged the full amount for a meal for which I waited over 40 minutes.. Regardless of my feelings for this restaurant, this is not acceptable service, especially for an...

Caffé Italia is located in a prime spot, right in the heart of the Old Quarter, just a 2-minute walk from Hoan Kiem Lake. It's situated opposite the Capella and close to the Metropole. The café serves delicious Italian drinks and food like pizza and pasta, with top-notch quality that matches the price. The staff is friendly and accommodating. There are indoor and outdoor seating areas, providing a spacious and breezy atmosphere. Caffé Italia is part of the Casa Italia project by the Italian Embassy, where you can find a display of various Piaggio and Maserati. Occasionally, they even organize events...

A restaurant setting in a Vespa museum is an interesting choice. We ordered Bolognese lasagna, salmon fillet with potato sautee and some sort of ham pizza. The pizza came oval in shape with some white dough not fully cooked inside. I'm far from an informed connoisseur of Italian cuisine but uncooked white dough does seem abit odd. My aunt rejected the dish outright and asked for the chef to make her a typical round pizza instead.

The rest of the dinner went well and everything tasted delicious. Oh ya, except that my watermelon milk shake have no hint of milk in it.. but I can...