Basta Hiro - Vincom Center Đồng Khởi — Restaurant in Ho Chi Minh City

What a gem of a restaurant! I've been a few times now, and Basta Hiro has officially become my go-to spot for an incredible Italian meal. The moment you walk in, the vibe is just right—modern yet cozy, with a warm and inviting atmosphere. It's the perfect place for a relaxed dinner, whether you're with family, friends, or on a date. Their menu is fantastic, and everything I've tried has been delicious. The pizzas are a major highlight; the crust is thin, crispy, and cooked to perfection, a true testament to authentic Italian pizza-making. I'm a big fan of their pasta dishes as well. They have a knack for combining different cheeses in their dishes, creating a rich and harmonious flavor that isn't overpowering. The portions are generous, but everything is so good you'll want to finish it all. What really sets Basta Hiro apart is the service. The staff is always friendly and attentive, making sure you have everything you need without being intrusive. It's clear that the team takes pride in their work, from the quality of the food to the seamless dining experience they provide. If you're in the mood for top-notch Italian food that feels both authentic and special, you absolutely have to check...

"Initial charm fades fast, leaving only disgust and disappointment."

My first visit to this restaurant earned them 5 stars. Sadly, each subsequent visit has chipped away at that initial impression, revealing a disturbing reality. Three months ago, I left a scathing review highlighting their complete disregard for basic hygiene: uncooked pizza, staff touching food with bare hands after touching their faces, and a general lack of cleanliness that makes street food seem gourmet.

Despite my complaint, nothing has changed. My recent visit last week confirmed their utter indifference. The same appalling hygiene practices persist, with staff members nonchalantly handling food without gloves or any regard for sanitation.

I've emailed their customer service multiple times, but they clearly don't give a damn about customer feedback. It's evident that they prioritize profit over providing a safe and enjoyable dining experience.

Basta Hiro, you've lost my trust and my business. I strongly advise anyone considering this establishment to think twice. Don't be fooled by a good first impression; the true nature of this place is far...

My experience at Basta Hiro was extremely disappointing, primarily due to a serious issue with food safety. After dining at this establishment, I suffered from severe food poisoning.

The symptoms began the next morning after the meal, with nausea, vomiting, and severe stomach cramps. It's clear that there was a serious lapse in hygiene and food handling practices in the kitchen.

The dish I suspect caused the food poisoning was the Carbonara. It had an off taste and smelled slightly unusual, which I initially overlooked, assuming it might be a unique preparation method. Unfortunately, my decision to trust the restaurant's standards led to a very regrettable experience.

Food safety is paramount, and such negligence is unacceptable. I strongly urge Basta Hiro to review their food handling and hygiene practices to ensure no other patrons have to endure what I did. This experience has made me hesitant to dine out again and certainly not at this establishment.

I hope this review serves as a warning to others and a wake-up call to the management. Customer health and safety should...