GRAND CASTELLA - Tiệm Bánh Duyên Vị — Restaurant in Ho Chi Minh City

Update 2021 November 2

First site visit to shop in D1 I came because our family ordered deliveries during lockdown and love the products... See my review below

This comment hopefully is helpful to the shop manager and bakery owner

I was shock with the staff attitude particular the person at the cashier...

She was so rude... She does not even look at me when answering my questions... So so foolish for a retail business...

You have good products But consumer experiences are much more important... That is how iPhone and Starbucks became successful promoting and maintaining Positive consumer experiences

Keep on the good work with product quality and delivery services...

Good luck improving consumer experiences onsite

Before 2021 November 2 Wow Must order Must visit

We understood the owner live in the same residence complex... Thats why we got home delivery even complete Lockdown...

We love bakery

We would abandon certain items we use to buy from Annan Artisan...at least for the items in pictures enclosed...

Thank...

After seeing their ads on my social media feed with the in-store sale, I made my way to the Ham Nghi location to see what they had in person. While they were out of the one item (golden cheesecake -coconut) I really wanted, I still left with three things for my lunch gathering to share.

Golden Cheesecake - Pandan Burnt Cheesecake Chocolate cookies Banh Su Kem

The staff were super friendly. Even though I spoke my limited Vietnamese with them, they communicated in English as well. I think the location for this branch is suitable for tourists and locals alike.

We will be enjoying our desserts today. I have no doubt they will taste as great...

The cake is cheese soft cake, I think it's Japanese style or Taiwanese, not really sure about it. The price is a little high. If you want to try something different for your morning with tea or coffee, it can be your choice. But I don't highly recommend. The service is the thing that they should improve, there is no smile at all, all I can see are tired faces, I can understand that they are tired cause they have to work all day long, but if you are serving customers, you should smile with your customers because we come to use your service and we pay for it, we...