Wingstop — Restaurant in Florida

Whether on vacation or just a local you may find yourself one day desiring wings to help fill that void and that Google search may lead you to Wingstop… eventually. Wingstop offers a fairly A-typical experience in the realm of wings with no one really exceptional thing to say. Their flavors are about as diverse as an Orange County’s Starbucks crowd (their flavors would also make for a great metaphor about those same personalities) and the wings themselves about as meaty. Don’t get me wrong… they aren’t bad wings they’re just nothing great. I would add that normally this wouldn’t be brought up if not for the high price Wingstop sells them at. They do have great fries but again I don’t really know how relevant considering it’s a wing place. Service is a B-/C+; they give you the feeling that they don’t really care and that you being in there hinders their lives. Don’t expect a quick turnaround if you go in to order take out… call ahead… it takes them 15-25 minutes (not a bad thing). I suppose with that said I don’t know why it takes as long as it does considering they don’t make anything else other than wings but who am I to say. One thing I hate about places is when they have the coke machine facing the employees so you have to ask them for refills instead of them just turning it around so you can do it yourself… I love hot wings so I tend to go through a few cups (again wouldn’t be a problem if the employees weren’t so unwelcoming). The place is generally pretty clean and it’s in a good area. The place itself is like a small café type place (in shape and size) with a few outdoor tables. I guess that’s about it for my review… again I don’t dislike the place but if Hooters was a few hundred feet closer I would just go there for the same mediocre wings. Every Sunday I go to Wingstop and pick up dinner for me and my husband.

Note: Carrots and celery are extra… why on earth are they? Just give me an order when I come in… wouldn’t be an issue again if it wasn’t for the fact that I order carrots and celery (which I paid for) and then realize that they aren’t in the bag when I get home… three times that happened to me (which just shows that I’m an idiot). Touché...

Whoa. What a weird experience. Not even a few minutes of waiting in line and one of the EMPLOYEES starts yelling at my friend. We couldn’t understand anything until he was pointing at a guy outside. Yelling “can you get him?”.. telling a customer to go outside and get another customer to pick up his food. No please or thank you for getting him. Then tried to order 2 meals, said clearly and simple, but the cashier had a very hard time understanding. Told her what drinks but she couldn’t remember water as the second drink. 3rd times the charm though. Then checking out, she can’t find a pen for me to sign the receipt so she pulls one out of the other employees hair and hands it to me. Whoa. After all that, my wife and I just watch the workings. Isn’t there a law about rubbing your nose and touching food? Especially with this covid. Really couldn’t keep track of what they were touching afterwards besides their phones. Honestly looked like no one wanted to be there… I didn’t even want to be there! 40 minutes in and out comes the wings, good thing I didn’t leave cause they forgot 1 order of wings!! If nobody wants to work here then quit! Easy! Maybe there’s no guidance or leadership? Anyways WACK. They need some serious help! The 5 star reviews for this place...

When I pulled up to Wingstop to pick up my food I had ordered online there were three guys outside the manager and two employees. One of the employees was smoking marijuana in front of the manager. He went back in the store and started preparing food. His pants were sagging showing his underwear I asked him to pull up his pants because I did not want anyone handling my food with their pants sagging intentionally showing his nasty underwear. He started telling me I could leave jumping around like a mad man so I left because I didn’t feel safe. I would have total the manager but he worse than the employees. He rude and unprofessional it is apparent that he should not be in any management position. The sad part I eat at Wingstop for years never have I experienced such terrible customer services not to mention my order was wrong and the food was horrible! I was eating at Wingstop 2 to 3 times a week spending $30 plus dollar each time this happened on 6/22/25 and I haven’t been back. I will never to a business where and employees smoke weed and the manager is out there with them. I try to reach out to Wingstop corporate office but I was unable to reach them which tell me that customer service is not...