My going-on-three-yr-old daughter and I came in the afternoon on Jan 9 and were welcomed so warmly, with the lovely staff member taking time to learn my bub's name and finding out things to help choose the perfect book for her (she can be a bit of a "wild thing" herself and they were so diplomatic about helping me manage her rumpus while also having a lovely chat and making purchases). Thanks so much! There was a really amazing selection of stuff so beautifully presented. It must be super stressful sometimes working in such a beautiful shop where kids with all different energy levels/subject to different "parenting styles" come in!