I was absolutely embarassed to have made the decision to book a table for 6 at this restaurant to have dinner with my interstate guests. I made a 5pm booking, we were seated at 5.05pm, sat on 1 round of drinks, and waited, and waited, and waited, and waited...... our waitress assured us at 6pm that our meals were only 5 mins away. "Trust me", she said. Our meals finally arrived at 6.20pm. We had no further rounds of drinks, and sat on the first drinks for almost 1.5 hours, as we waited for mains to arrive. All around us, other tables arrived after us, were seated, had drinks flowing, were served entrees, mains, and desserts, and had left the restaurant and had the table re-set, before we were ever served our mains. Then when the mains did arrive, 5 were served, luke warm. Some weren't even served as per the menu, with the slow cooked beef described as coming with king brown mushroom, greens and mash, but arriving with one small piece of mushroom, a pile of mash, and nothing green at all on the plate. The 6th dish was another 5 minute wait, and came out piping hot and fresh. So it became apparent the entire table's meals had been sitting under a warmer for an extended period of time, waiting for the final meal to be ready. A 1.5 hour wait for mains to arrive is utterly unacceptable. We were never offered dessert, just the bill. When the waitress asked how the meals were, and we offered our honest response, there was no apology. She did, however, return with a pad of paper for me to note my contact details, apparently so that the manager could call me the next day and insisted he wanted to "make it right". We left with a very poor opinion of the standard of service delivered, and so as expected, there hasn't been the promised phone call. My interstate guests left with a terrible impression of Brisbane restaurants, and I was highly embarassed to have brought them to your establishment, which promised great service and excellent quality food. I will be telling anyone and everyone about your poor restaurant, as I am sure my interstate guests have also done. I'm not sure how the manager ever intended to "make it right", since it seems his technique is to shoo us out ASAP and hope we disappear into the night.

Edited to Add: It's a real pity that the management can take the time to respond to all the positive reviews on this page, yet despite me being requested by staff to leave my contact details due the poor experience, 2 weeks later I am still yet to receive the promised phone call in order to "make it right".