Me and my wife were visiting PEI for the weekend. We are both seniors and very much like historic places, so Beaconsfield Historic House was on our list. When we arrived there on Sunday Aug.18 at 12-30 pm, and were going to enter, the female employee blocked our way and said that we can only visit the place if we would buy a group tour (?!) with a guide. I told her that on the website there is a single ticket option for 7CAD per person for individual visit. Her answer was that me and my wife must be supervised by the employee because there are so many valuable objects inside basically accusing us upfront that we would steal or break something and also we would have to wait for a half an hour before she would be able to start the tour. We did not feel comfortable to stay after such an attitude and had to leave. Obviously the good customer service and politeness are not the priority at that place, at least for that...
Read moreWill take tour next time we are in Charlottetown, BUT very big props to the staff. Last Tuesday, our son had to use their washroom just as they were closing for the day. They let us in & he took his eyeglasses off in the stall & left them in there. None of us noticed this. We left PEI without knowing where they had disappeared to. When we were 1 hour from home in the Toronto area we finally retraced our steps correctly and realized that they were likely there & maybe staff collected them & kept them safe until somebody claimed them. We spoke to them the next morning & today they arrived. If you are heading to Charlottetown soon, please take a tour of this beautiful house for us. Fantastic people...
Read moreA really cool museum. They gave us a tour which is what made it worth it. To learn about the different parts of the house and the history of Charolettown. The best part is they let us go all the way up to the Widoes Watch where we could look out over the bay. The view was great and they had a map up there so we could tell what was what. The staff were very knowledgeable and helpful. The gardens were a beautiful spot to sit as well. Nice boardwalk walk next to it. All...
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