Erin Mills Town Centre — Attraction in Mississauga

If I could give this mall's management and security guards a zero star I would've but since this option is impossible, let me tell you guys about what happened today. I have been going to Erin Mills Town Centre Mall for the last 14 years. It's walking distance from me so it has always been an amazing experience for my family and I but only up until today. My 13-year-old brother and his friends were shopping and eating like usual, they got stopped by security for apparently being "loud" or speaking loud. Now, I understand if they had been causing a disturbance like yelling or shouting as per their policy under what constitutes as "disruptive behaviour" but they weren't! They always go there and have no complaints against them ever. The security guard stopped them and asked them to leave just for the day and not come back but they could come back any other day. However, on their way to exit the mall from Hudson's Bay exit, the security guard proceeded to follow them and told them that this is "trespassing" behaviour on the property and that they were banned from entering the mall for the next 6 months. I mean 6 months!?! And this being their first warning on something when they didn't even deserve all this?? Now I went to speak to security asking him to cut them some slack as they were on the way out anyway, but he threatened to write me a ticket and a charge as well simply for having a conversation with him and trying to understand what they did wrong. Even he did not know what they did wrong and couldn't give me any explanation. I asked to speak to management and he took us to the office of security. Now, the management or at least the man whom I spoke to is very biased, and very rude and I did not feel safe for myself and my brother. He told me that I basically could not take any legal action since this is private property (which isn't true...some lawyers deal with private property issues), he also kept making up rules as we spoke and basically said that whatever they say goes regardless of how harsh it is. He said that for the next 6 months, whenever my brother comes with me to the mall, I need to come into the office to let them know that he is with me. I felt humiliated and they treated my 13-year-old brother as if he had committed a criminal offence. Now my question to this management is how can they treat my brother and his friends this way for literally nothing, but let groups of students from St Aloysius Gonzaga and John Fraser high schools roam around in big groups on their lunch breaks and be as loud and as disruptive as they want?? This is not fair and I will be taking legal action against security management. ATTN: PEOPLE PLEASE... LEARN YOUR RIGHTS AND THE LAWS IN PLACE TO PROTECT YOURSELVES BECAUSE PEOPLE LIKE THEM THINK THEY ARE ENTITLED TO TAKE...

Finally giving this mall 4 stars, but it would be nice if it had more cafés and unique stuff.

Starbucks and other cafés were closed up, the mini-golf promised it would revitalize the mall space to be something more than just mundane shopping, but gone because of the pandemic. The arcade centre is serviceable and small, but this country's aversion towards more ambitious indoor rollercoasters and rides still irks me to no end. Not even a cup corn booth is available, that is literally a basic place to have.

Cineplex's Junxion delivers mostly (mix of arcade, eatery and cinema), but it costs a bit to buy food and tickets from, and lacks more thrill rides, there's now more stores opened since then like Structube. Still lacking in the rollercoaster and rides aspect, in my opinion, the only place I've seen such a thing in this province is Fantasy Land.

The cleanliness is fine and good, but there's some serious lack of polish in some aspects. Choice of restaurants, while decent, is still lagging behind other places too, there used to be Sbarro but was gone, there's no McDonald's or other more known/better fast food chains besides KFC, A&W, and NYF available. There even used to be Panera's Bread before it shuttered doors, and the unfortunate fire that destroyed Paramount's Fine Foods (lot being rebuilt, but might have a different tenant).

Also, the thing that bothers me in most malls like this one is the lack of a proper full scale electronics store, a small one is just not going to cut it, and Walmart's electronics section is pitiful, even compared to say, Carrefour (in some countries). The only few places I know which have Best Buy integrated into a mall or easily accessible without a car are in Brampton and Toronto. They should also bring a smaller scale bookstore inside the mall to compliment the Indigo outside the mall. (Like how Square One used to)

The giant ball that replaced the old-school clock loses it's potential by not having the ability to have a projected display or clock, super disappointing ever since the renovation finished.

I do not look at a mall as a place to "simply" shop and eat, I look at it as a destination or a place, especially when the weather becomes harsher and options become...

tl:dr - go to Square One.

The folks in charge of this mall have chosen to do everything they can to make the building, its immediate surroundings, and their own economic future as horrible as possible, since around 2012. There is no more movie theatre, no more large fountains, no more beautiful glass ceilings, no more natural light, no more lush indoor vegetation and full-grown healthy trees (you heard me!), no more mini-golf, no more small shops (rent is through the roof), no more stairs (only escalators), and almost no more Canadian shops (mostly just luxury and rich foreign companies willing to pay high rent)...

Worst of all, there is no more of that unique, truly magical, glass and steel clock-tower, that made the mall twice the height it is now, with all the gears visible, with four faces to the clock, visible in over half the city.

What did they replace with it, you ask? A massive, hideous, frequently leaking, glass ball - that does nothing. It is also about half the height of the old structure, literally shrinking the mall's presence in the city.

Now a designated "tourist destination", the mall owners have hiked the rent, and keep trying to maintain and repair this ugly, dumb ball, that nobody likes, having already costed multi-millions to build. I do not go to this shell of a mall anymore - they have sealed their fate by ignoring every best practice and opportunity to learn from and engage their community and embrace sustainability. The city can, and must, do...