EDIT: Changing this review to 5 stars. Have been frequenting on a weekly basis, sometimes 2x per week, and had brought up the initial issues stated in original review to the manager. He valued my feedback and as such, made things right moving forward.
Since then, I've never had an incorrect order nor missing items that was paid for. Really nice folks, they even throw in extra chicken here n there, especially at times when the fillets are smaller than usual. Food quality has remained consistent throughout the months, always fresh toppings, and cooked on the spot. Literally the best restaurant in the entire mall.
I've been to Poulet Rouge numerous times at both Erin Mills & Square One locations. Waited to get familiar with their food and service before writing this review.
There's no doubt that the food is fresh and tasty, the chicken is always done just right. Never dry and always has the perfect moisture within. Lots of toppings and add ons to choose from, then there's also the premium toppings that you pay extra for. There's also an upcharge for quinoa instead of brown rice.
I have 2 complaints though - the spicy flavour is really not at all spicy. It's tailored more for flavour and taste, rather than heat or spice. I was disappointed with their Spicy (volcano) offering and think they should either change the name of it, or perhaps make an actual spicy option.
Secondly, more than 3 times I've ordered and paid extra for additional chicken which I didn't receive, and had to bring to their attention.
It has happened at both locations on few occasions, so I feel that employees need to be more alert, and pay attention to the orders they're fulfilling.
Other than not receiving extra chicken that I paid for, and the joke of a spicy flavour that they currently offer, it's great healthy food at end of day.
I will continue to support this chain, but always check your order before leaving, especially if you've...
Read moreJuicy, Flavourful, Halal Certified, High-Protein, Healthy Post-Workout Meal, Fresh Veggies, Hefty Portion Size, Guilt-Free, Protein and Vegetables, New Favourite Lunch Spot, Friendly Customer Service, Phenomenal Food Quality
Wow, Poulet Rouge is absolutely amazing, and it's definitely my new hyperfixation! While heading to Subway today, I was stopped by one of the employees who asked if I had tried their food and offered me a piece of chicken. SubhanAllah, it was the most tender, juicy, and flavorful chicken I’ve ever had! I was immediately persuaded to try it because I had seen an ad for this place and even took a screenshot of the location, but wasn’t sure if it was halal—and it was! They are halal certified. I’m so, so glad this place is halal, or else I would’ve been frothing at the mouth yearnfully every time I walked past!
I ordered a base of half rice and half salad, topped with garlic chicken and spicy mayo. My gosh, SubhanAllah, talk about a next-level, guilt-free, high-protein, healthy post-workout meal! I love meals with protein, veggies and rice without all the unnecessary oil, and this meal hit the spot. The veggies were so fresh, and the portion size was hefty, justifying the price. It was so filling and delicious, and the chicken was incredibly juicy and flavorful— I was shocked. As a bonus, one of the employees gave me an extra piece of chicken since it was my first time. I went back after just one bite to ask how I could leave a review because it was that good, and they gave me a free chocolate mousse!
For less than $15, tips included, I mean... definitely worth it. The employees are so nice and professional too. I usually crave just protein and vegetables, which is why I was on my way to the subway nearby for a tuna sub. Let’s just say I’ve found my new favorite lunch spot. I hope the customer service, food quality, and flavour stay the same every...
Read moreI’ll admit, I’ve always thought food from mall takeaways was just average, so I rarely give it a chance. But this little spot at Erin Mills completely changed my perspective. I was searching for some healthy options and didn’t expect to find anything exciting, but I’m so glad I found this restaurant!
I tried their Garlic Shisha Chicken Bowl with brown rice and quinoa, and I’ve been a fan ever since. It’s incredibly satisfying to find healthy food that tastes this good. The chicken is perfectly seasoned and cooked to juicy perfection and the fresh vegetable toppings with feta and variety of sauce options add a delightful crunch and flavor balance.
If I had one small suggestion, it would be to add just one more chicken strip to the bowl which would make it absolutely perfect. But honestly, the taste is spot-on, and the meal feels hearty and wholesome.
What makes the experience even better is the lovely service. The staff is warm and welcoming to ensure you have a great experience.
Overall this place has really impressed me, and I am glad to know that I now have a go-to spot for healthy, delicious food. If you’re in Erin Mills and looking for something healthy complemented with fresh, flavorful, and served with a smile, I highly recommend giving this...
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