Today I visited this mall and had a bad experience with the mobile small shop/booth (near entrance gate, close to metro). I wanted to get my iPhone screen protector and shop lady put wrong glass that did not cover my phone. When I asked, she denied and told this is the only glass she had. Just in a minute her husband came and in very rude tone, he told me that don’t waste his time, he has lots of pending work to do. When I asked for the full screen protector, he said that will cost me $15 (previous one was $10). I denied and requested to put that protector in $10. He refused it and removed the original one which they put initially and start yelling his wife in hindi (apne bando ko bata diya karo pehle, yeh log tang karte hai).
I left from there without replying to him. They already tore my original screen protector. Thing is not about $15 only but customer satisfaction and their words. They would have told me earlier that they have 2 types of glasses.
I would suggest beware with...
Read moreIt loses the first star because it's an outdoor mall, with parking lot in the middle and stores around it. In bad weather you endure bad weather, and you either walk several kilometers outdoors or repark multiple times if you are visiting several stores. There is a small indoor strip mall attached to the metro full of stores I have never needed anything from. The metro is pricey, as most metros are. The Canadian Tire is a good size, as are the LCBO and the beer store, and there is a Timmy's so you don't need to shop without coffee. There is a shoppers drug Mart and a coin laundry that offers by-the-pound laundry service that does a very good job. All in all there is little you could ask for that is missing, except for the library that relocated last year, and a Cinnabon, which every civilized mall...
Read moreMy experience with them over the year has gone down from four to two stars. I love their shawarma which is still fresh and delicious.
My issue with them is that they close down before their actual close time which has left us more than disappointed for the last 3 times now.
We walked by at 8:39pm last night only to find them closed even though their actual close time is 9pm. We raved about their food to a friend who was super excited to try it only to find that they werent even open to cater to customers.
This has been a regular occurence now and it's something that as a restaurant they need to be cognizant off. I understand that you close the door 5 mins before actual close time but by doing this you are losing customers who actually want to be there and who may...
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