Would not stay in this hotel again. From booking until checkout, there were complications and unacceptable service and standards. I originally booked my hotel room online through Marriott for our stay. I understood that I had 24 hours before my arrival to cancel when I made the reservation. I tried to call to cancel the reservation as plans changed and we no longer needed the hotel room. I was on the phone for over an hour talking to two different Fairfield employees. The worst...

Checked in late, after a long day of sitting at the hospital with a family member. All we wanted was a hot shower and good nights sleep. We got our daughter settled in her room, returned to our room and turned on the shower. And we waited. And waited. Finally after 15 minutes the reality of the situation sunk in and I called the front desk. I said this is "--" in room 209 and there is no hot water in our room. The response from the front desk was "There is no hot water in your room...

I like to start my review on a positive note so I'll mention that the rooms are clean and quite new. They are well appointed for travelers although I do miss the days when a glass was provided for water. I booked this specific hotel through my AMA website specifically because it had a hot tub and a good location: It was a convenient stop on our cross prairie road trip from Winnipeg back home to Calgary. Now for the negative. We arrived after 6 hours of driving to find the hot tub wasn't...