Checked in late, after a long day of sitting at the hospital with a family member. All we wanted was a hot shower and good nights sleep. We got our daughter settled in her room, returned to our room and turned on the shower. And we waited. And waited. Finally after 15 minutes the reality of the situation sunk in and I called the front desk. I said this is "--" in room 209 and there is no hot water in our room. The response from the front desk was "There is no hot water in your room again?" "Again? We just checked in. What do you mean again?" Then we were informed that maintenance would be in to fix the issue in the morning and we would be ablento shower in the morning. Not what yiu want to hear afyer sitting in the hospital for 13 hours. I requested to be moved to rooms with hot water only to be told we could shower in another room then return to our room. Or moved to a room with 2 queen beds. Let me be clear. This hotel was not a capacity. There were PLENTY of parking spaces in the parking lot when we pulled in. So they either didn't have other rooms with hot water or were trying to inconvenience us further. That is when we dedided to check out and move to another hotel. The front desk clerk was gracious enough to inform us she wasn't going to charge us for our 45 minute, hot waterless stay. We drove 10 minutes to another Marriott, checked into our beautiful rooms and had one of the hottest showers on the planet. The facilities and rooms are nice enough at this location, nothing to write home about, but the lack of infestructure maintenence and the relaxed attitude of the staff regarding these issues is concerning. We will never book this hotel again while in Regina as the run around and inconvenience experienced was not worth it.