The HarbourView Place — Attraction in Hong Kong

I recently had the pleasure of communicating with Rea Lang, Senior Leasing Executive at The HarbourView Place, and I cannot speak highly enough of the exceptional service he provided. From the very beginning, Rea demonstrated professionalism, clarity, and genuine care in his response.

His email was impressively detailed, he took the time to carefully explain the short-stay package, including a clear breakdown of the discounted pricing and applicable taxes, which made everything extremely easy to understand. It’s rare to receive such a thorough explanation that leaves no room for confusion. He even went a step further to provide an example calculation, which was incredibly helpful and thoughtful.

What really stood out to me was his warm and courteous tone, which made the entire exchange feel welcoming and respectful. He anticipated the kind of information I might need next, offering guidance on room availability, confirmation timelines, and how to proceed if I wanted to move forward, all without me even having to ask. That kind of proactive support and attention to detail is a true hallmark of excellent customer service.

Rea represents the highest standard of hospitality and has certainly enhanced my impression of The HarbourView Place. With team members like him, it’s clear that customer experience is a top priority. I wouldn’t hesitate to recommend this property to others, and I’m genuinely looking forward to booking my stay.

Thank you again, Rea, for your outstanding service!

Best...

Stayed at the harbour view place for few months and signed a mth contract to trial their small room when I lived on my own, and upgrade to corner 1br with a study room after my family arrived. The rooms are fully furnished with an open kitchen with everything we need. Views of my rooms are excellent with no building in front and is quiet. Our family loved the rooftop pool and I personally love their gym with just upgraded Technogym equipment. No worry on their service as the staff are friendly and attention to details. The mall right outside the entrance is huge with lots of stores and restaurant. They also can order room service of W Hong Kong which I tried once. Recommended!

I really need to mention that on one occasion my kid got injured in the mall, I called back the hotel for help and they speedy arrived with a first-aid kit and assist on everything which I really...

One fine hotel. I stayed here for little over a month. Their service was extremely good. Though I felt my studio room was small, I heard this is much bigger than most of the hotels in honkong. They used to change towels everyday and clean apartment including utensils everyday except sundays and holiday. Pool and jacuzzi is extremely beautiful and clean. It is heated during winters. Our room had partial view of sea and central side with rest facing apartments and civic square. I guess it was best view than complete sea facing where you get to sea...