There is no possibility to rate 0 stars otherwise 1 star is too much. We booked with gnv to Tunis on July 1st but our trip was rescheduled to next day, notification sent 3days before, we had to book one additional night at the hotel Check-in planned to start at 5am, until 6:30 waiting outside the port with our baby without any organization from the personnel. No place inside where to park the car, we had to leave the car in a random place and we had to stay in a line like animals outside without protection from the sun, no toilets nothing. Personnel of the port especially one woman wearing glasses behaving impolitely with passengers. Conditions were inhuman. No respect at all for old people or families with kids. After penible 2 hours checkin, misleading indications in which line to stay with the car for boarding. We finally did the boarding with over 2hours delay. Ship full of cars because they merged two trips Genoa-Tunis and Palermo-Tunis in the same. What a respectable company can do that to its customers? Keep your expectations very low when traveling from Palermo port and with gnv these days. Prepare yourself to the worst. Never again.