If you're considering booking a trip in advance, I urge you to think twice before choosing this particular service. My recent experience has left me feeling extremely dissatisfied, and I want to share my story to ensure other potential customers are aware of the risks involved.
When you make a booking with this service, they treat you as nothing more than a mere number and view you solely as a tourist. What this means is that if they receive a better offer from another channel, your booking will be unceremoniously canceled. Yes, they might offer you alternative options, but let me assure you that those alternatives are unlikely to meet your needs, especially if you plan to stay just a day in Venice. Trust me, it will be a terrible experience.
In my case, despite having booked my trip several weeks in advance, they made multiple attempts to contact me and change my plans simply because they received a better price from someone else. Ironically, all their so-called "attempts" to reach me were flagged as scams by Google. This raises serious concerns about their professionalism and reliability.
I implore you to consider these facts before making any bookings. Is it worth the risk of having your trip canceled at the last minute, potentially ruining your plans and leaving you disappointed? I don't believe so. Look elsewhere for a service that values its customers and prioritizes their...
Read moreThis was a very special experience I will never forget. We found this boat tour by a total coincidence as we were just sitting on the bench and the boat stopped right in front of us. We saw that in 30 minutes there will be a Vivaldi tour - 90 minutes ride with drinks and the music of Vivaldi, Bach.. for 40 Eur- we thought that was a very specific theme but why not go for it as the weather was perfect, the boat looked great and it was our last day in Venice. With some weird coincidence no one but us signed up for the tour so we expected it to be cancelled because it made sense to us that they wouldn't take just us two..but no, the very nice and friendly host welcomed us aboard, we got a drink and snack and we took off. We would never expect to get the whole boat for ourselves, it was definitely the highlight of our vacation and we will share this story with everyone :) The ride was absolutely perfect, we were enjoying every last bit of it as we were lying on a mattress in the back and were in disbelief how perfect it was, the drinks were coming, everyone was nice to us, especially the host :)
Once in a life time...
Read moreThe owner has asked me for more information on my rating. I read all the reviews and they sounded wonderful so we decided to book our trip We were the first ones online. Which we were told to get there early for the best seats however when we boarded the girl would not let us sit in the seats up front she said there had to be five of us which was untrue then they let other couples sit there and we were in a booth crammed in with another couple we didn't know it was uncomfortable for all of us , and very disappointing as we were celebrating an important milestone. We never really got to see the sunset as the boat was going the opposite direction when the sun was setting it was a little odd I thought.I felt it was overpriced being we just got a few appetizers which consisted of three small pieces of bread with various toppings to share between the two of us we got two drinks which was fine. The jazz player was excellent although he didn't play much..most of the time it was the radio playing over loudspeakers. So for that reason I gave it a two...
Read more