"It doesn't seem to make much difference whether tickets are purchased in advance, as everyone ends up lining up in the same queue. If possible, it's best to avoid weekends since there tend to be many families with children lining up at opening time. I noticed that about 1.5 hours after opening, the line tends to clear up.
The experience was ok overall, though I do think it might be better if the owl were kept in a separate room, as the noise was quite loud and the nocturnal owl seemed to be trying to rest. I do wish they had a sign reminding visitors to keep noise levels down a bit in that area. The sloth and penquin looked really sad. On a positive note, the capybaras were absolutely adorable in their tube!
There are four main rooms: one featuring bunnies, turtles, baby chicks, reptiles, and a penguin area; a bird/duck room; a dark room with nocturnal animals; and another large room with capybaras, goats, and sheep. Be prepared for some strong animal smells. Handwashing stations and hand sanitizer are available, and while there are signs instructing visitors to wash their hands when entering and exiting, staff do not actively monitor compliance chich I...
Read moreWe were disappointed immediately upon entering as it was clear it was not properly maintained. We were expecting good level of care for the animals which didn't appear to be the case.
No line to enter around 1pm but it was busy inside, lots of children as during the holidays. Parents were not making sure their kids were treating the animals gently, it felt like a free for all.
The main area housed several animals - goats. pigs, chicks, smaller rodents, owls, penguins etc. and the other room housed capybaras, goats, sheep, monkeys, lemurs, birds, a sloth and tortoise. The lack of segregation for each of the species was enough to show the lack of animal welfare but it was also unsanitary with excrement across most areas of the floor.
We had purchased food tokens before entering and used them for various animals but the quality of the food was poor, the leaves were wilting and every animal we fed acted like they were starved fighting each other for the food.
If you care about animal welfare I wouldn't recommend visiting because it's clear the animals are hungry, bored and depressed, and you in turn will leave...
Read moreIt doesn't matter about the other pavilions; the staff there also love the little animals. But in this bird pavilion, there is a very big sunflower parrot. When I visited it before, it wanted to play with me and pecked at the buttons on my clothes, without any intention of hurting me. Because I have experience in raising birds, the other birds didn't play with it, and it was very lonely. Moreover, I don't know if it was bullied by the other birds or the staff, but its feathers were very sparse. When the staff organized a small interaction between me and it, they stopped me the second time and gave me a bad look. I was very puzzled. If they are afraid of hurting the guests, then why did they put it out? Why did they raise it? They didn't raise it well. It could even imitate my speech. When I left, it kept doing mechanical movements, looking at wherever I stood. Could the staff please pay attention to its condition? If they can't raise it well, please give it to someone else! People who raise birds at home can't...
Read more