This is regarding an incident that took place on March 20, 2023 at approximately 13:30-14:30 at the checkout counter on the 3rd floor of the Shibuya location in the health/electronics section. As my wife and I were done shopping and checking out, the male employee working on this floor took advantage of the fact that we were tourists to offload a ripped 5000 yen bill on us. I didn’t realize it would be an issue until every store we went to afterwards starting rejecting the damaged bill. It would not work with any machines either. I knew something was weird with the interaction at that time as he directly handed our paper change to us instead of placing it on the tray (he placed a few coins on the tray, but handed us all of our paper bills), as if he was hoping we wouldn’t inspect our change too closely. Well, maybe I was too trusting because he succeeded and we have just lost 5000 yen and would have to waste hours of our limited travel time looking for a Bank of Japan branch to exchange the damaged bill. I share this in hopes that no other tourist gets taken advantage of like this.