Hotel provides free shuttle transportation from station every 30 minutes from 9am to 5pm on a call basis, which is great for tourists to travel around Yufuin station area. All the service men and women are polite and sincere, and one of the service women not only personally show us the room and facilities, make up beds, but also arrange for Japanese desserts and tea service to welcome our visit. ||||There are total five different kinds of exterior hot spas, 1 for men, 2 for women, 4 smaller one for family, and no reservation required. You can enjoy the stunning view of Mt. Yufu and whole Yufuin town when relaxing in the spa. ||||The meal is what I think the most impressive part of the stay. Dinner and breakfast are served in Japanese style restaurant, with heater to warm your feet when dining. Instead of putting all food on the table at once, the dishes are served sequentially based on your dinning speed, and the Japanese cuisine served here is quite delicious and the food amount is sufficient. The service woman is also pretty nice and polite, and she explained to us the dish just served in Japanese and acceptable English. Breakfast is served in set instead of buffet style, but still quite sufficient even for men.||||I lost my watch during spa moment, and they happen to find it and return it to me unharmed, really appreciate their efforts. During checkout, we also received a small gift from them showing their appreciation regarding our stay. In short, Yufuin is a great place for spa-lovers, and it's the one I will definitely come and Musouen will still be my first choice for...
Read moreHotel provides free shuttle transportation from station every 30 minutes from 9am to 5pm on a call basis, which is great for tourists to travel around Yufuin station area. All the service men and women are polite and sincere, and one of the service women not only personally show us the room and facilities, make up beds, but also arrange for Japanese desserts and tea service to welcome our visit. ||||There are total five different kinds of exterior hot spas, 1 for men, 2 for women, 4 smaller one for family, and no reservation required. You can enjoy the stunning view of Mt. Yufu and whole Yufuin town when relaxing in the spa. ||||The meal is what I think the most impressive part of the stay. Dinner and breakfast are served in Japanese style restaurant, with heater to warm your feet when dining. Instead of putting all food on the table at once, the dishes are served sequentially based on your dinning speed, and the Japanese cuisine served here is quite delicious and the food amount is sufficient. The service woman is also pretty nice and polite, and she explained to us the dish just served in Japanese and acceptable English. Breakfast is served in set instead of buffet style, but still quite sufficient even for men.||||I lost my watch during spa moment, and they happen to find it and return it to me unharmed, really appreciate their efforts. During checkout, we also received a small gift from them showing their appreciation regarding our stay. In short, Yufuin is a great place for spa-lovers, and it's the one I will definitely come and Musouen will still be my first choice for...
Read moreI booked this onsen hotel via the Japs website and thought I got a good deal. One night stay with breakfast and dinner for 2 persons at Yen31,000. Room is clean and I also got good view of the Yufuin mountain, which is really good. Onsen is also very spacious and there are also private outdoor onsen available for private use without surcharge on a first come first serve basis. However, when I expect everything is quite nice, the dining at this hotel was found to be terrible. The dinner cuisine was the worst I have ever experienced, not only in onsen hotel, but in any dining venues you can imagine. It is a Japansese traditional dinner with 7-8 courses but the food is of the lowest grade and no freshness at all. Maybe it is due to the plan I booked is not the top priced one. However, there is no mentioning on the variety and quality of the food when I booked. I am not comparing it to the quality of any fair Japanese dinner. It is even worse than the cheapest Japanese cuisine you will find in a normal restaurant for just Yen1000. Not even one dish among the 8-9 courses is up to a fair standard. This spoiled the original pleasant experience with the good onsen and splendid view of Yufuin mountain. The take away of this story is do not always expect Japanese food is of good quality. Next time when you book an onsen hotel with meals, do not go for the cheapest option offered by a hotel and you will run the risk of...
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