🚫🛑Most dissapointing theme park ever. I'm giving this theme park 1 star for many reasons which I will state down below.

Likes: ✅Cable Car ride to the theme park. This was really cool and super cheap. Also includes a free stop at Chan Swee Temple which is worth a visit. ✅Location. The location is awesome, located like 1800 meters high in the mountains. ✅Nice shopping mall and outlet on the way. ✅Simple ticketing system.

But this is where my reasons for liking the park stops. Dislikes: 🟥Overpriced theme-park. Compare it to any other higher quality park in Asia and you will see Skyworlds is way more expensive. 🟥Extremely long down-time on rides, and very frequent maintenance required causing more down-time. 🟥I tried to go on the Ice-Age rollercoaster, then got told that we can't bring any bags (not even a fanny pack lol???). This was after the ride was finally fixed. So I went to the lockers which were full. Went to another locker area further away and then realized that the lockers are not even free😂 Lockers are extremely pricey and are forced upon you. Never been to a theme park where I couldn't store my bag for free at the ride itself. After paying for the locker I was finally able to go back to the ride which accumulated a 1-hour queue. After waiting in queue for 45 minutes it went down again because of the rain and I was forced to leave the queue once again. 🟥There's not many rollercoasters. So eventually I got to ride the ice-age rollercoaster which was a mediocre experience. The ride was nicely decorated, had some decent viewpoints but overall just a very mediocre ride. 🟥Because of the rain we were forced to use raincoats. Once again I was forced to pay in order to enjoy the park. This seems to be an reoccuring thing at SkyWorlds. 🟥No entertainment in the park, nothing exciting for kids nor for adults. Very mediocre experience walking around the park. 🟥The mobile application was completely useless and all it did was show me that none of the rollercoasters that actually looked cool were ready. Skyworlds advertises and promotes rides that aren't even finished yet. In the app it will show as if it is ready to ride, until you fully open the ride and read "future" in small letters. Very misleading. 🟥After spending 2 and a half hours in the park and being consistantly disappointed me and my girlfriend decided it's time to leave because literally everything was closed in the park due to the weather. We left the park and I went to the customer service. Described the situation, shared my complaints and told them I'm truly disappointed by the whole experience and misleading advertising. I requested a refund but got stared at as if they saw the 3rd coming of Jesus. I asked if they could do ANYTHING for me but got told that ONLY if I went back into the park, waited for 2 hours, I could be eligible for a free-entry coupon for the next day (even though I was leaving Malaysia the next day). I told them that's completely pointless for me and requested a refund due to the awful experience and everything being closed down. They said they can't do anything for me.

⚠️Note that I also asked the staff at the theme park if they could transfer my Skyworlds ticket to a Skytropolis ticket (which is their smaller indoor theme park). I told them I don't need the money back for the price difference (it's half the price) and that I just want to have a fun time with my girlfriend. This was impossible😐

After this experience I tried reaching out to Skyworlds through email and got offered a 50% discount coupon for 2 tickets for Skyworlds. I obviously can't use this because I'm not traveling to KL again anytime soon. After once again telling them about this fact my emails were ignored.

This is the first time I ever had a negative experience with a theme park. I've been to various theme parks in the world, every in the Netherlands, numerous in Germany, numerous in Thailand, Disney in Paris and California and US in Florida. Compared to any other theme park experience Genting Skyworlds was the worst of all.

⛔Headache 1 out of 10.