Just Farm @ Just Pets Megastore (Kota Damansara) — Attraction in Petaling Jaya

Went there as it was being promoted and glorified by content creators and influencers. It is definitely not as glorious as it seemed.

There were animals on sale (Dogs, cats, small animals, fishes), as expected of a pet store, but the living conditions are not the standard of a proper pet store.

There were hamsters and bunnies in metal cages, and the cages were dirty and rusty! The bunnies looked so uncomfortable and sad in the small, dirty cages and the hamsters cages seemed to be full of their poop, very unhygienic.

There was a cat that was very stressed out and was pacing back and forth, meowing frequently if anyone went near it. It did not stop pacing around even after 30- 40mins (The whole time I was in the store till I left). The cat living area WHICH looked like a box with glass door is very cramped, not enough for cats to stretch and roam around.

An overcrowded gerbil enclosure which house 10+ GERBILS(The ceiling is high for them, but the roaming area is small). The WORSE PART is that there were only 1 small food bowl for all of them to share together, NO WATER and NO RUNNING WHEEL. How is this even acceptable? As a gerbil owner myself, my gerbils living area is much bigger and equipped with all the necessary items. As a pet store yourself, you have all the necessary items but failed to provide your animals with it?

The dogs/ puppies all stayed in similar small box glass door type of cage. They are mostly puppies and small breeds, no large dog and it is clear why: there are literally NO SPACE FOR THEM TO ROAM AROUND, only a peepad for them. All of the dogs/puppies where just sleeping and not active due to the SMALL AREA. One of the puppies took a dump and even after 30 mins, it was still uncleaned even though there were staff walking around.

The fishes were being taken care of aquarium by aquarium when I was there, meanwhile the dogs, cats, and small animals do not have anybody there to supervise them and attend to their needs.

For a pet store, this is a very unethical practise for the animals. All the animals looked really depressed and not treated right. I found this to be a very heartbreaking and cruel sight. Unacceptable.

To those who plans to visit there, PLEASE DO NOT SUPPORT THE BUSINESS BY PURCHASING ANIMALS OR GOING TO THEIR PETTING ZOO. CHOOSE TO ADOPT OR FOSTER INSTEAD.

I have looked through the reviews and even though the replies for months and months was that they will “improve”, I went there on the last week of Dec 2024 and I did not see any improvement from what have been said in the reviews.

Those animals deserve so...

We went there yesterday. The first thing when u step into the store is the horrendous smell of urine. The employees are not well equipped with certain knowledge regarding the cats and their breeds. Some has fleas and eye infections. The tickets to @JustCats are so expensive that they cant even provide any decent play toy for guests to interact with the cats for 40mins. As u enter the cat enclosure, u will be welcomed by a waft of thick pungent urine smell that u will be left wondering why are there 3 employees sitting here doing nothing about the cleanliness and the wellbeing of the cats. As I walked to wash my hands , i observed a sweet Maine Coon breed sitting by the sink, and not long when I open the tap, it rushed to drink the water that flow out. Its thirsty as hell and the employee knock on the window signalling me to stop giving the tap water. Maine Coons natural instinct is to have a clean constant flow of water as they are one of the wild, exotic breeds that enjoys the outdoor. Now we made our way to @JustFarm. The most traumatizing moment happen in the bird enclosure where it literally stated max people are 4 pax. The employee let in another family of 3 into the small space and with an agitated boy that was scared of bird he reflexsively step on one of the love birds! U can hear the crunchy sound before the bird went limp and died. The "responsible father" just told him by asking "why did u step when u know u shoukd just stand." Is that all?! The employee just took the bird , wash it in a cold water and left it by the desk away from our concerned eyes. He didnt take any action to tell the family to leave the enclosure but instead just pour food for the birds to swarm that family's hands while giggling excitedly after killing a bird at the expense. I will report all these employees behaviors to the upper management. Its unacceptable, unethical and inhumane treatment these poor creatures are...

I recently visited a pets shop and I must say it was an absolute delight! From the moment I walked in, I was greeted by friendly and knowledgeable staff who were more than willing to assist me with all of my pet-related needs. The shop was well-organized and clean, making it easy to navigate through the wide array of pet supplies and accessories they had available.

What impressed me the most was the impeccable care they showed towards the animals in their store. The pets were all healthy, happy, and clearly well-taken care of. It was evident that the staff took great pride in ensuring the well-being of every furry friend under their care.

The shop also had a great variety of pets for sale, ranging from adorable puppies and kittens to small mammals and birds. It was heartwarming to see how well socialized and friendly the animals were, a testament to the excellent care they received while at the shop.

Additionally, the pets shop had a range of high-quality pet food and treats, ensuring that customers have access to the best options for their beloved companions. The staff was incredibly knowledgeable about the different brands and ingredients, making it easy to find the perfect food for my pet's specific needs.

Overall, my experience at this pets shop was nothing short of exceptional. I highly recommend it to any pet owner or animal enthusiast. The friendly staff, well-cared-for animals, and extensive selection of pet supplies make it a top-notch destination for all your...