Guardian @ IOI Mall Damansara — Local services in Petaling Jaya

My recent visit to Guardian at Tropicana Gardens Mall left me with mixed feelings. This impressive store offers an extensive range of healthcare, skincare, cosmetics, personal care, and baby and kids products, making it a one-stop shop for various needs.

One aspect that caught my attention was the presence of a pharmacy section, which is a valuable addition to such a store. However, my interaction with the pharmacist left something to be desired. When inquiring about Thrombo-Embolic Deterrent (TED) stockings, the female pharmacist appeared confused, and it took mentioning "compression socks" for her to understand my request. It's unusual for a pharmacist not to be familiar with the abbreviation "TED" in the context of medical stockings.

Unfortunately, despite this brief confusion, the outlet didn't have Thrombo-Embolic Deterrent (TED) stockings in stock, so I left empty-handed. While Guardian offers an impressive selection of products, the incident with the pharmacist raised questions about staff knowledge and training in this...

The pharmacist at this outlet was not helpful at all!! We wanted to get medication with our doctor's prescription, showed soft copy she said needed original. Lucky we had it but then she insisted we surrender our prescription to her. We even told can check with the doctor that's it's our prescription she refused to do so. We informed we are travelling need it to show proof reason of having the medications and its a prescription for monthly supply. She refused to accept and we left without purchasing. We had checked with our doctor in Malaysia and informed pharmacist only need to see to verify and not supposed to take our prescription slip. We went to another pharmacy and had no issue. Quite disappointed as we wanted to buy other things here but after this unpleasant experience we will never recommend this...

I took a glucose test and the result was 6.2 and the pharmasist advised it is normal, it shouldn't be normal. Normal reading should be below 5.7. I was not eating nor drinking anything for more then 4 hrs prior taking the test and I have done a glucose test more then 20 times before, This is so dangerous to the community if pharmasist itself giving wrong information to the public especially elderly whom may come and get...