Birkenhead Pool and Leisure Centre — Attraction in Kaipātiki

I am writing to make a complaint about the meal I received recently. Unfortunately, the quality was extremely disappointing. The water tasted stale and “saggy,” and the chicken served was in very poor condition, with an unpleasant texture and what seemed like puss inside.

This was not acceptable and left me concerned about the hygiene and preparation standards. I would appreciate it if you could look into this matter and let me know what steps will be taken to ensure this does not happen again.

I look forward to your...

fav pool, issac is a nice fella, and there’s a nice younger lifeguard who is super accommodating. be wary, there’s another lifeguard who’s always keen to wrap things up, so the pool ends up shutting 30 mins before, rather than the “usual” 45 past (reasonable).

EDIT. disappointed, fav pool cause it’s outdoors and some staff are stellar, but tell me why they have staffing issues and end up closing the pool (fine, life happens) but they don’t update anything. same with a private booking today, they didn’t even pick up the...

The pool is fine, although not a lot of space for the kids to play as 3/4 of pool is used for lane swimmers. There is a hoist if you need it for accessing the pool, but you need to request it be brought out. No seatbelt on the hoist and little support, so wouldnt work for a lot of people with limited mobility. The disability bathroom is pretty average, very small, no where to lie a person down that needed to be changed in that manner. The toilet was also out of order. The staff were helpful, just the facilities...