Been having my kids birthday party at laser force for 3 years straight up and had good fun and good customer service..
EXCEPT FOR TODAYS PARTY EXPERIENCE
upon inquiry i was told 30 mindt arcade and 2 laser tag 1 or 2 booking was at same time as mine .The older man you was the only staff there wasnt very friendly also brought only 2 coins each for kids upon asking that i was told half hour arcade game was informed he said rhat was charged years ago which he clearly lied staff also said i have to party at same time which clealy wasnt my problem as a bussines he should have know to allow gaps between booking they only have like7 tp 8 arcade machine and i had a group of 10. And others had more then me booking all of us at 1 time and telling me kids can place arcade games while other kids are playing how does that works. as i had my boys party there last year he stated is of late so i thought i will be given enough time as i was booked for 2 hours kids were still eating , staff came and said u need to leave as only booked for 2 hours we still had time and he started cleaning while we were still there. I had to quickly pack up as he said other booking was after me . He cleaned and turned light off and room was empty no booking was after me .
Poor service by staff make alot to difference or else the place is good fun place for kids .just needs enthusiastic staff .Guy i dealt with today was an older man rudely spoken to kids and to me not...
Read moreHad our son's 7th birthday here yesterday. We booked 2 laser tag games and a session on the arcade machines. The staff did a great job looking after us, and were very flexible with the booking when 2 kids pulled out with 24 hours to go. They even let a couple of adults join the laser tag when one of the boys was late showing up! Heaps of fun!
As a child of the 80s the Arcade games were awesome, and the kids absolutely loved all of it. The venue is very compact which is so much better when you are looking after a bunch of young kids - no chance they will get lost!
Also fantastic that they don't have a tickets "prize" system for the arcade as it means no arguments, no disappointment, and a far better outcome for the environment!! Just a great venue where the only thing the kids care about is having fun playing.
It is also really good value for money.
The birthday room was also comfortably big enough (they have more than 1).
As a parent I have not been to a better birthday venue for kids and would love to go back and play laser tag with our friends sometime!
A couple of very minor suggestions. A bit more light in the room would be good as it was a bit of a strain! Also worth making sure parents are aware that if they book the first session (10am on a Saturday) that they might not be open until just a few minutes beforehand. For us it was no issue as the kids were allowed to get stuck into the arcades while laser...
Read moreLaserforce exceeded all expectations, delivering an unforgettable laser tag experience. The state-of-the-art equipment elevated the game to new heights, with precise lasers and responsive gear that added a thrilling edge to every moment. The friendly staff members were the true highlight, offering not just assistance, but genuine enthusiasm that created a welcoming atmosphere. Their knowledge of the game and passion for ensuring everyone had a fantastic time made the experience truly exceptional.
The course design was a masterpiece, providing a challenging and immersive environment that kept players on their toes. Navigating through intricate obstacles and strategically placed barriers added layers of excitement to the game. Laserforce struck the perfect balance between fun and competitiveness, creating an ideal setting for both casual players and laser tag enthusiasts.
From the moment I stepped into Laserforce, it was evident that this was more than just a laser tag venue – it was a haven for those seeking an unparalleled gaming adventure. Whether you're a seasoned player or a first-timer, Laserforce guarantees an adrenaline-pumping experience with excellent equipment, friendly staff, and a course that will challenge even the most skilled...
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