I Recently stayed at the Taj Hotel. He's and honest review.

Upon arrival we was greeted with a drink and assisted with check in. To be asked if we wanted to upgrade our room, as smokers we asked for a smoking room and asked to be upgraded to the Junior suite. Once we paid for the upgrade we was later told it wasn't a smoking room. Which wasn't the end of the world because we didn't realise smoking rooms you had to smoke inside.

Junior suite (Room 1000) was very clean and spacious we was happy with the room facilities itself but there was a strange musky smell but we put this down to the air-conditioning not being own and the room was very warm upon arrival. Room was supplied with loads of bottled waters which was good which they dont charge for. However they do have mini bar but £8 for a can of soft drink is ridiculous I felt so went downstairs to the bar instead (which was about £1 Cheaper )

Thursday to Sunday the Terrace bar plays very loud music so being on the 10th floor this kept myself and my wife awake up until about 1am. I did flag this with reception they offered to move us but the only rooms available were higher up which my wife wasn't comfortable with as she is scared of heights.

Returning back to the hotel after dinning out, we went to have a drink in the hotel we sat outside on the Terrace waited nearly 30 minutes for someone to come over to be told that we will not served outside.

There is no service from Monday to Wednesday. I said to the waiter all I wanted was two diet pepsi before we head to bed. To be told again there will no service outside if I want a drink I will need to sit inside which I declined.

I didn't pay loads of money to sit inside a tent. I'm not slamming the waiter here as he is only instructed on what to say an do.

But customers should be advised before hand. The next day the manager approached me to apologise and told me to come down this evening for a drink which we did but had to sit inside for as again they wasn't serving outside. This is around 10pm in the evening by the way.

I would like to say a massive thank you as well to the three lifeguards around the pool they are so polite and they can't do enough for you. They were so delightful.

The chauffeur coordinator outside was so helpful with arranging our chauffeur every morning and evening. So a massive thank you to them as well.

The cleaners cleaned our room everyday sometimes twice a day the room was about spotless thank you.

Breakfast i rated 3 out 10. wide spread of different foods but I felt it lacked freshness and quality. We only had breakfast 3 times there and went out to CZN Burak for a Turkish breakfast on the other days.

English pub restaurants downstairs on the ground floor was 10 out of 10. Lovely cocktails and food.

I know it seems like a lot of negative comments but in all I would definitely return to the Taj. But would just do things differently now.

Erol