Very dissapointed with customer service/receptionist here. I was calling more than 10 times to make a booking for the tennis court as I need to use my credit. Call is the only options or come by directly to the receptionist. Since no one is picking up the phone I decided to stop by directly. I called just in front of the receptionist just to see if the phone is working and to test if receptionists were busy on something else. Quite shock finding the truth, they just simply ignore the call!! This is totally unprofessional. I was angry at the receptionist and complain directly but I figured I need to let the manager/management know about this. Hopefully they read this and genuinely address this isue. This can be mitigated by simply automized online booking for using the credit but after all the service quality of the customer service need to be addressed! I really hope they can take a small action to continuosly improve the service. Thanks!