Let's start with the positive. The concierge who greeted me upon check-in was very nice and provided a warm welcome. It was a pleasant way to start my stay, and I appreciated the friendly demeanor.
However, there were several aspects of the hotel that left much to be desired. Firstly, I found the hotel's policy of not allowing guests to take the key card out of the premises to be quite unusual. It was inconvenient to have to hand over the key card every time I left the hotel, and it felt like an unnecessary restriction.
The room I was assigned, room 26, was a small single room that felt incredibly cramped, almost resembling a prison cell. The size was truly disappointing and made it challenging to move around comfortably. Additionally, I noticed that the walls were marked, which gave the room a somewhat neglected appearance.
Furthermore, the lack of cleanliness was evident in the room. The shelves were dusty, which made me question the overall cleanliness and attention to detail in maintaining the accommodations. Additionally, the hot water in the bathroom sink did not work, which was an inconvenience for basic hygiene needs.
The layout of the bathroom was also quite problematic. I had to literally climb over the toilet to access the shower, which was an awkward and uncomfortable experience. This design flaw should be addressed to ensure guest convenience and safety.
Unfortunately, the lack of soundproofing in the hotel was a significant issue. Being located at the top of the first stairs, I could hear late-night check-ins from the reception area, and even the sound of people breathing outside my door. This lack of sound insulation made it difficult to have a peaceful and restful night's sleep.
Despite these shortcomings, I must acknowledge that the hotel's location was conveniently situated and free from excessive external noise. The area seemed relatively safe, which was a positive aspect of my stay.
I regret to say that I would not recommend this hotel based on my experience. While it served its purpose for a one-night stay, the small and poorly maintained room, lack of cleanliness, & soundproofing issues overshadowed any...
Read moreWe stayed at this hotel for one night and commuted to Wembley using the nearby tube station. The tube station was a 3 minute walk from the hotel which meant it was super easy commuting both in and out whilst avoiding central London.
The staff were incredibly nice, the man who served us was very friendly and kind. I didn’t catch his name but he is a credit to the business.
The room was acceptable for a one-night stay. It was decorated in a simple and old-fashioned style, it was giving ‘grandma’s house’ vibe. The bed wasn’t super comfortable and the headboard was a little worn. The wardrobe door wouldn’t shut properly. The cups provided were dirty, whilst this wasn’t a big deal as we just didn’t use them, it was just a small thing I noticed. The room also had a faint dusty smell to it.
The main issue with our stay was the en-suite bathroom. Whilst it was undeniably clean, it had a really pungent smell to it. It was a similar smell to a public bathroom. It was odd because as previously said the bathroom was visibly very clean, the smell was very strong. There was also a plastic bag covering one of the drains behind the back of the toilet which was a little bit worrying.
This hotel was good for a one-night stay for us, although we wouldn’t opt to stay here again. It cost us just over £80 for one night which seemed reasonable enough. The best thing about our stay here was that it was very close and convenient for commuting into Wembley for a concert and that the staff were...
Read moreWe booked a room for three people, and I wouldn't reccomend this hotel for anyone. There are many better and cheaper options around London that still are in a good location near underground stations. Actually, the location and kind staff are the only good features of this hotel. It is located near the notting hill gate underground station and hyde park, you can reach the Natural History Museum in about 40 minutes.
But now let's talk about the problems of this hotel. And you should really consider them before booking! When we arrived, we were offered a room in the basement, but that was not the main issue of the room. The walls had serious water damage, the smell was also quite unpleasant. The room was tight and dark. There was one single bed and one double bed, we booked in advance a room for 3 adults, so that was simply uncomfortable. The shelves were dusty and dirty, they were also really small. One of the plugs was sticking out of the wall. The door to the toilet couldn't be locked, there wasn't even any place to leave our wet towels at.
To summarize I would like to remind you that there are many hotels in London that are better priced while still being in a good location while not being a 3-star hotel. So consider cheaper options because they really might be better! But if you really decide to stay there, don't let them put you in the room located in...
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