Rituals — Attraction in Norwich

Amazing customer service. Shopping in store and asked Holly questions about certain ranges. She knew all the ritual products, the notes of the oils/perfumes, exceptionally knowledgable and didn’t rush me, was attentive and engaged. What a pleasure and I felt very valued. Well done Holly for making my visit such a pleasure. You are an asset to Rituals. Thank you. On a second visit (following information from Holly the day before), I called the store with questions and spoke to Martha, who again, was incredibly helpful and again full attention to my questions. You have been helpful, professional but friendly and most of all, took your time to make sure I had an incredible visit to the Norwich store. Also to the lady who had everything ready for me to collect today. Exceptional. Thank you ladies, you really are an asset to...

Yesterday I was assisted by a lovely girl named Jess, who honestly couldn't have done enough to help me. Thank you so much for enduring my indecisiveness and helping me get loads of my Christmas shopping done. I don't actually find shopping on the highstreet to be a very enjoyable experience anymore, but Jess turned that around for me. I left smiling from ear to ear and feeling 100% looked after, nothing was too much trouble and Jess is very passionate about the products she's selling, which is super refreshing. 10/10 would recommend. Excellent customer service....

Went into rituals for the first time today and I believe we were served by ruby, she made us aware of the free gift with second purchase and explained what we were buying and also have some samples for my partner but also me too, the store itself is very relaxing to be in but the welcome we got from the other lady and then the service we got from ruby was amazing. Will defiantly...