Lunar Golf of Albuquerque — Attraction in Albuquerque

Bought 3 rounds of golf. At the start of round 1, we asked if we could leave and come back for rounds 2 and 3. The answer was “yes, you have all day to play.” Upon completion of round 1, we asked how it worked upon return to continue our play. At that point, the “manager” informed us that we only had 30 minutes between rounds. This “rule” was not stated on a sign anywhere in the facility. We made the suggestion that the first worker inform us of the rule. The “manager” told us that we should’ve been more specific because they didn’t know our intentions. We went back to the issue of informing us of the rule. She said it wasn’t her problem. I informed her that we intended to write a negative review - she said, “go ahead, your threats don’t bother me.”

It is clear to me that they use this “rule” to get out of honoring the extra games. Our intention was to go eat lunch and finish our two remaining games after lunch.

This facility has earned every 1 star review. Worst customer service I’ve received in a...

Had previous positive experiences here but was here on May 22nd around 7pm and the guy at the register was a jerk. Had my two daughters with me when one broke down crying on the floor asking for a different colored ball. The guy was standing near the doorway to the rear area, so I tossed him the ball and asked him for a pink one. He then handed the ball back to me and told me I could go get one myself. We were the only customers there the entire time we were playing and he was doing absolutely nothing but watching us play. After that he just came off cold and weird. It's the little things. If you can't help someone out to perform a function that applies to your job and they are your only customers, I'm not sure there's any job that you're suitable for. If I ever see him again I will not be bringing my...

Customer service is horrible!! He is rude disrespectful. The male was not willing to listen or work with customers at all. He was very rude with my father who is elderly and a veteran. He refused to tell him the price and told him to look at the listing on the board. He kicked my sons out for hitting the ball too hard and never informed the adult. When I talked to him myself he yelled at me and refused to let me talk. He didn’t care about a negative review. They don’t need to be open for business if they can’t get their customer...