Traveled 2 hours to attend my grandson’s birthdays party and it was not a great experience!! Upon entry, were not greeted stood waiting for someone to let us know where our party was. My daughter finally came out and let us know!! Never greeted from staff upon arrival. We finally get suited up and inside the splatter room that was EXTREMELY HOT!! We’re all in clothes and a plastic suit from head to toe, NO AIR JUST A HOT ROOM!!! Then we’re in the middle of singing happy birthday when staff comes in our area and pulls my daughter out while we’re singing happy birthday!! JUST RUDE AND VERY UNPROFESSIONAL TO SAY THE LEAST!!! And on top of EVERYTHING, they called her out AGAIN questioning her payment!! The party was paid in full before it started and they constantly denied that it was paid for, EVEN WITH THE RECEIPT!! They actually called another staff who was off of work to verify that the party was paid!! NOT ONLY THAT, they refused to accept an 10% off coupon that was on the website previously until we asked about the discount!! The manager went online while discussing the coupon on the phone with us and she removed it off of the website. The screen refreshed and said the website was under construction!!!! Checked again and the coupon was no longer on the site! Unbelievable discrimination behavior towards us!!! There was absolutely no need for all of the shenanigans that we experienced! It’s very expensive as it is but to be treated so differently and very disrespectful, just takes the cake!!!!!!!!!! We will never use this location again! Just overall horrible experience couldn’t really enjoy yourself because of constant interruptions. Good...
Read moreThis was one of the most frustrating customer service experiences. I went to pick up a ceramic piece for a family member and the ceramic piece had glaze that was too thick. It was clear that the studio did not properly shake it out when glazing. When I asked about this, I was told this was "just the black paint" even though it was on the green paint as well. They told me they would "grind it down and fix it". I was not told that they would be refiring it or warned that it could break when it was put in the kiln again. I was told to come back in 5 days but that I did not need to wait for a text or anything. I came back 7 days later and was told I needed to wait for a call because it wasn't ready. I then came back for a third time and the piece had a spot with no paint and bare ceramic. The employee said he did not know about ceramics and had spoken to the owners, but the piece was fine and food safe. The bare ceramic is not food safe and when I asked what they were going to do, they said they would just fire it again and they did not warn me again about the possibility of it cracking in the kiln. The bowl also had clear lines where someone painted over it and it was very streaky. I went to pick it up a few days ago and the piece has more bare ceramic on the edges and is not food safe at all. Finally, the piece still has thick glaze in the corners. In addition, the studio fee was not clearly explained when my family member went to paint, so the total for the piece was not what...
Read moreOh buddy, lemme tell you about Mad Splatter – this place is basically what happens if Bob Ross drank five Red Bulls, Picasso got a Groupon, and a kindergarten finger-painting session collided with a Vegas rave. 🎨💥
I walked in thinking I was just gonna casually paint a mug or plate. Nope. By the end, I was covered in neon speckles like I had survived a paintball war in Candy Land, my masterpiece looked like Banksy’s cousin Larry had a meltdown, and I was grinning ear to ear.
The staff? Absolute hype crew. They don’t just hand you brushes – they hand you pure chaos and encourage you to go full Jackson Pollock on whatever you’re holding. Zero judgment, 100% fun. You could paint a dinosaur riding a taco into battle and they’d be like, “YES. ICONIC. PUT THAT IN THE MUSEUM.” 🦖🌮
And the vibe? Imagine a therapy session, but instead of talking about your problems, you yeet paint across the room until your soul feels healed. My stress levels went from “Monday morning DMV line” to “floating on a pool noodle with a margarita.” 🍹
10/10 would recommend. Whether you’re 5, 55, or just 25 but acting 5, Mad Splatter is where you unleash your inner Picasso-on-caffeine and leave with art that makes your mom say, “oh sweetie, that’s… creative.”
wild, messy, colorful, and the most fun you can have without explaining paint stains to your...
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