Goodwill Thrift Store & Donation Center — Attraction in Atlanta

As I write this review - the overall reviews rating is 4.2 — today 9/1/23. The most recent reviews got a response from “store owner’” Yesterday 8/31/23 I spent about $71 here. I bought a lot of small items- a painting, an old magazine stand, glassware, When I arrived at counter for checkout I was treated as a common thief - I have good taste - the cashier sent some of my items back to be recalculated - she claimed the price tags had been altered ( holding up the line) — keep that thought in mind). When they returned with same price, she was frustrated Next, she told me there weren’t bags to fit some of my larger items ( that proved to be untrue) and when I insisted I need an extra bag she accused me of holding up the line! Then she loudly publicly and disrespectfully told me that “ we have to pay for these bags!” When i responded discretely so hat only she and other cashier could hear - she became even more boisterous frankly rude and then the other cashier said “ security!” They we’re creating a situation- not me. How do you insult me - the customer- because I spend $71 and ask to get a double bag. - I used to drive - I own three Mercedes Benz -all in my garage in S Fulton because i stoped driving COVID and just take Ubers. When I owned a house in the west end 10 years ago Id walk home with all sorts of large items and the staff treated me kindly and...

I was in line behind a woman with over 50 things including breakable items in her cart that needed to be wrapped in paper. With two open registers, instead of checking me out next, the manager of the store told the available employee to leave from behind the counter to put up clothes from the rack. I made a comment about wanting to be checked out and the girl employee shooed me and then ignored me. So I waited for 15 minutes until the nice employee I see every time I visit this particular store told the girl she needed help. I ended up leaving my keys on the counter and when I came back in the girl that FINALLY checked me out stated “patience is a virtue”. Mind you, the lady with the full cart was still there and not even close to checking out. The manager was rude and dismissive and the female employee followed suit with an attitude. I will not go back to...

This Goodwill location is sorry to say, a total disaster. In the mid 2000, it was a place to come to, to visit, to stop by, this is where Movie production companies came to buy set items and also donate. The back of the building used to be very clean and had directional cones and signs for donors. Now it looks terrible. The store used to be packed with great items, but now not so packed and not so great. Electronics was the best, but now not. Wears Department used to be neat and everything matching side by side or in color, not now. It was a happy place, now no one looks happy at all. Their are people outside who have set up tables in the parking lot and in front of the building, didn't used to be this way. Either revamp or move to a better location but not far away from the...