GameStop — Attraction in Avondale

Person working the registers was rude from the second we entered. There was literally NO ONE in the store except the person working that has NO ID on, no nametag, nothing. Had a return, she basically was ignoring me the entire process. I tried to show her the barcode scan my email said was required for my return. She just said "No". Ok...? Wow, bad day? Don't take it out on me and my kids! Then the refund was half what it was supposed to be, which I tried to point out, she again said "No". She said a number, and i waited for anything else, nothing, so I said ok so will that go back in my account or? She said "No"... "You have to enter your card"... Ok... Waited again... I asked where? She said over here, so I put in my card and mentioned that it was much less than my refund should be, she said, again, "No" and dug something out of the trash and showed my this ripped up piece of paper that said the amount, i tried to show her the email saying the refund was much more than that, and so, again, she said "No". Ok fine, I said I'd call corporate office when I got home to deal with it. There's is NO reason anyone should be this rude to be over a 8.99 return, EVER. Like it ruined her life that I brought in a return, or bothered her, at all. Don't ever go here, I won't ever be back. Gave me a horrible overall view of GameStop today, great job...

I went in wanting to buy Battlefield V for $30.00. I found the game at this location for the full price of $60.00. I walked up to the girl at the counter and asked her if that was the real price and she said "Yup". I said "have a nice day, good luck selling Battlefield V at full price when everyone else is selling it for $30.00". I went to my car and pulled up walmart. Walmart and literally every other retailer has it for $30.00. I walked back in the store to see if they would price match. The overweight gentleman behind the counter informed me that they don't price match with their competition. I asked "who else would you price match with?" He stood firm on his terrible price. I said "good luck selling this liberal propaganda anyway". He proceeded to call me "trash" as I was leaving to spend my money elsewhere....... which is what I recommend you all do. This Gamestop is ripping people off.

Long story short 50% higher prices than all of their competition 2. I was berated by their unfriendly staff and...

Wish I could put no stars. Went in today to buy a Switch controller. Found one with a $17.99 price tag, took it to register to purchase, rang up at $22.99, said that should be $17.99, not $22.99, the employee said well, that’s the price it’s ringing up, so that’s how much it is. I said, well having worked in the retail business for 20+ years, the expectation is the item would be given to me for the price on the tag. Employee responded with, you can ask the manager. I said sure, manager was near by, had heard the entire conversation, responded with, “ whatever it comes up in the register is the price, it must not have got changed right”,then continued to walk into the back room without another word. When did it change to the price on the tag means nothing? I do understand the customer is not always right, but it’s not my problem that the merchandise was mislabeled, that’s on you and your employees. I won’t be coming back to this...