Queen's Furniture Bakersfield — Attraction in Bakersfield

Do not purchase anything from them. Bought a queen size bed, mattress and vanity mirror. They didn’t deliver my items on time and some were still missing. The bed frame was broken,the mattress they delivered was not the one I chose and paid for. I was missing the spring box and vanity mirror. I contacted them, Gaby who was the lady who helped me said she would order a new one, it was never delivered. I tried calling and texting but there was no response. I went to speak to them personally only to find out Gaby had been fired because according to the “manager/owner” she had done some bad things. I explained to him the situation and asked to cancel everything and refund me the money and he refused to. He said he needed to see the bed first so he agreed to come check it out. Later that day he sent his delivery guy to drop off the box spring and mirror I was missing when I clearly told him I didn’t want anything anymore. He never came to see the bed and he also blamed us for breaking it. 🤦🏻‍♀️ I will take this to small claims court because it’s totally unacceptable! Save your money and take your...

Unprofessional amd ripoff! Please go elsewhere! Paid for them to install a new bedframe and nightstand set just to be let down! The installer brought the wrong box springs, they were mix matching patterns and different heights. The wooden frame is cracked and the frame wobbles, not only that but it also makes so much noise. I cant tell you the countless nights of trying to get comfortable. Installer left all kinds of trash scattered In the room. At this point we tried to get our money back but they said they don't do refunds. I'm just so mad at the fact that they put us together and wanted us to just let it slide. Pictures of our wood frame. Also to the owner work on your customer service, you can't just tell people "so what" about issues and if you listen to them I'm sure you would be receiving...

I just bought my dressers and a red plush rug which all were very expensive. The front desk is horrible! The service is horrible. The dressers have lots of wood dusk dropped off the furniture with chips on wood already ! The rug I got immediate started shedding like crazy and still has never stopped shedding!!! Paid like $300 for the poorest quality ever! I can not believe I bought from here I never will again! I tried to call them and ask if I could get and exchange or refund and they never returned my call this place is a complete rip off fraud ! DO NOT BUY FROM HERE AT ALL! This place needs to be shut down!!! Their phone works horribly so that should have been an immediate red flag!!! Do not buy...