Woodhouse Spa - Dayton — Attraction in Beavercreek

The place is beautiful, the staff are friendly, but the couples Swedish massage left much to be desired. The therapists loved to talk and engaged us in conversation the entire time. I really would have preferred silence so we could fully relax, but didn't want to be rude and say so. So we spoke with them the entire time as they made small talk.

I am 4 months pregnant and they made me lay on my side, something I said I did not want to do because the massage wouldn't be near as good. My stomach is not too big for me to comfortably lay on it and my OB doctor told me I can lay on my stomach until it becomes too uncomfortable to do so. The therapist insisted I lay on my side "just to be safe." I was very disappointed but gave it a try. The massage was okay... not near as amazing as I was told it would be. The areas I really needed massaged in my lower back and feet I was told I could not have massaged due to pressure areas which would release too many toxins and lactic acid in my system which could harm the baby. She also said it makes everything start flowing more and moving things along too much for early pregnancy. I felt my massage left much to be desired and I was left disappointed overall.

My husband's back hurt worse than it did before the massage and he did not enjoy his experience except for the head and neck massage which was brief. He said he doesn't wish to return.

Overall, everyone was nice and the place is pretty. They even gave us a slice of turtle cheesecake pie for a belated anniversary surprise. It was delicious and I thought maybe it came from The Cheesecake Factory. I was shocked to learn it came from Costco. LOL!!! It may be cheap, but it tastes great. It was worth a try after reading all the amazing reviews, and I really wanted to enjoy this experience with my husband for our anniversary gift to eachother, but I'm very disappointed to say that our $206 would have been better spent elsewhere. I don't think we will return. 😔

UPDATE 11/29/2017- Amy, a representative from Woodhouse Day Spa, reached out to me to inquire about our experience and offered to make things right. I believe she did exactly that and am very appreciative of her kindness and understanding. I'm considering giving them another chance. Thank you for your help, Amy. Excellent...

Overall, my experience was ok. I had a gift card to use and I was thankful, I’m not sure I would have paid for the experience on my own had I known how it would be.

I am very pregnant and my coworkers got me this gift card to treat myself to a prenatal massage. So nice and I was excited.

I have had two prenatal massages earlier in my pregnancy. One I had to side lay for and the other had a donut pillow to put the bump in so you could lay on your stomach - which felt AMAZING since it had been months since I could.

My pregnancy has caused horrible carpal tunnel which is aggravated by laying on my side. I called Woodhouse ahead of time to explain this, ask if they had a donut pillow or if I would have to lay on my side for the treatment. The person on the phone seemed confused. She assured me my massage therapist could use lots of pillows to make me comfortable. I asked specifically “So will I be able to lay on my stomach?” And she said yes. I was relieved and excited.

Well, I got there and the check-in experience was very nice, it’s a beautiful location. The robes are perfection and the time in the quiet room is very relaxing.

My massage therapist came and got me. She was VERY sweet. I will say I could tell immediately she was pregnant too. I felt a bit guilty that another pregnant person was giving me a massage - I know how hard pregnancy is and I felt bad she was massaging me when she’s probably so sore and tired herself! But she was lovely.

However, their massage setup is just not good at all for a prenatal. The beds are so narrow. There was no donut pillow. I had to side lay while hugging a bunch of regular pillows, which made me so hot. I was so sad. My carpal flared up multiple times during the treatment due to having to side lay. My massage therapist worked on my hands for ages but it just didn’t help - not her fault.

Honestly, getting a massage on your side just really isn’t the same. I never really relaxed unfortunately. I left feeling bummed and wishing the person on the phone hadn’t gotten my hopes up. If they don’t know I’d rather they say that.

This is probably a great place to get a regular massage but I do not recommend it for a prenatal.

Woodhouse - please get a donut pillow for the sake of pregnant...

One day, two appointments, and two opposite experiences!

My first appointment was scheduled for 11:00 with Rachel for a Boby Balance Massage. The team that welcomed me at this appointment was professional and attentive.

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Ms. Rachel, these stars are for you! You were beyond kind and caring! I will be making many appointments with you in the future. You made me feel heard and pampered. It has been my best experience so far with a masseuse. Thank you for a relaxing experience.

The second appointment was for a Deep facial.

❌❌❌❌❌❌❌❌ I'm currently sitting in the quiet room while writing this review. I was called and informed the was a spot available for 6 pm, and there was a spot open for my friend at 7 pm. We could come together and receive the services back to back. I told the lady I was going to be 5 min late then and she said that it was no problem.

As soonest we arrived, we were great and asked to sign up as soonest we come upstairs Tory, RUDELY told us one of our services will be short since we were late. I tried to explain myself and what I spoke with a co-worker of her on the phone. If I knew this information up front I would not have accepted the offer of changing my appointment! She brought me to the quiet room and I tried to explain again how I felt that it wasn't fair to cut our services short and she reply is now 6:13 and we close at 8. I brought my friend for a RELAXING TIME and as it now it has been ruined. I'm waiting to be seen. I will be paying for two complete services and not receiving them and on top of that had to deal with the rudeness and attitude of this person.

I came for a relaxing second visit on the same day and even brought a friend and so far it has not been relaxing at all.

I understand we are humans and we have good and bad days but working on a place that customers come to relax talking to them with a bad attitude is huge issue.

I will update after my Deep facial...