Staples — Attraction in Beckley

I would rate this with 0 zero stars but that is not an option. This company is a fraud and they absolutely DO steal your debit card information and double charge you. I made a full price purchase that I did not receive. When they were sent screenshots from THEIR VERY OWN NON-Existent delivery company stating that they DID NOT DELIVER THE PACKAGE TO THE SHIPPING COMPANY TO BE SHIPPED these people still had the audacity to send me emails every day about my package being delivered when their own chosen delivery company which I do believe is fake sent them emails and updated the tracking progress as NOT DELIVERED because NOBODY CAN DELIVER SOMETHING THAT YOY NEVER SENT TO BE DELIVERED! Fast forward to me demanding that my money be refunded….i have to go through hell to get a refund. Then I get emails stating that I can have the laptop at a discounted price if I will repurchase and I can either pick up my order in the nearest store 1 hour away or they will use UPS to deliver from the warehouse. Knowing what liars these people are I opted to make the purchase AGAIN but chose to drive over an hour to pick up the laptop. To be able to get the discount you have to call your representative and give your debit card information over the phone…..so I did that and left immediately thereafter to get the laptop. Picked it up in store and the box was damaged but with the exception of a couple scratches on what is supposed to be a brand new laptop, all was good. I would’ve complained but after the he’ll these people put me through when I needed the laptop immediately, I just decided to go with it and would never purchase anything from them ever again. Fast forward to 3 days after I repurchased the laptop over the phone by giving my debit information and picked up the laptop in store ….i login to my bank account AFTER A PURCHASE AT MY LOCAL GAS STATION IS DECLINED….and what do I find???? These thieves STOLE $288.90 a second time from my account. So now I’ve more than doubled the original price of the laptop. Definitely did not get it immediately and have found out what a fraud these people are. I’ve contacted law enforcement because they’ve clearly saved my debit information and chose to steal my money. However, the police officer and attorney that I contacted are suggesting that I take them to court while patiently waiting to see just how much more money these fraudulent thieves will attempt to steal. Do not buy from these people and if you are in the same situation as I am please contact me because we are trying to build a case for the victims of...

Went here to buy a internet modem for my pc and wanted to do a price check on amazon prime.. I don't have a smartphone so my husband looked it up on our computer online and found a good price on it.. Well I go up to the customer service. Lady by the name of Noel R. looked it up and said hmm.. it's not much of a price change.. It was 80 dollars, they found it for sixty on their price machine. I told her she would have to look this up on the computer for her to see the price She said she couldn't do that. So I finally said ok.. Let me talk to your manager.. SHe gets on the walkie and asks for one and takes it over to the tech desk. She comes back and says, "I found it". Well, there was also a 5 dollar off coupon I wanted on it as well because taht was the deal on prime. She says I didn't see no coupon and rings it out. I say no, I want the coupon. I want a manager again.. So she finally gets me the coupon and the right price on it. She was unfriendly, rude and I definitely do NOT recommend this store to anyone! My husband and I have had nothing but PROBLEMS with this company for months! Forget Staples,...

So when I first moved here, I left a five star review of the staples. I was fooled. The staples here is actually horrible. I took an Amazon return back of three things, and only two of them showed up at Amazon the young teenage kid at Staples didn’t ring the stuff up correctly, and kept saying he did but I know he didn’t and he didn’t. Then my mom goes there to get a computer and they sell her a damn computer that’s meant for an office not a personal home computer. They took advantage of her because she’s old. I would never go to Staples for anything, other than to make copies on the copy machine. I really think they need an overhaul of the staff, etc., in that store or just...