I came in as a guy nervously looking to find the right engagement ring in order to propose to my girlfriend. I had heard good things about this establishment so I came here first. Upon entering I was kindly greeted and I asked where to find engagement rings. I was shown the area and went over to look. Moments later the same gentleman walked over and began to assist me. While I was very nervous, Tom, the gentleman that greeted me, helped me by figuring out my budget and gave me a variety of choices to start narrowing down what I was looking for. He was EXTREMELY knowledgeable and he never tried to "oversell" me, and simply worked with me to find something within my budget that would my girlfriend would love. I don't know much about diamonds and while that was obvious, Tom never talked down to me or made me feel uncomfortable for my lack of knowledge. On the contrary, he explained things simply to me and never steered me toward anything other than what ended up being what I think will be the perfect ring. His passion for helping his customers find the right item within their budget was obvious. I was so worried to go somewhere that someone would eat me alive and guilt me into not getting a more expensive ring outside of my budget, especially because I am not well versed in jewelry and diamonds.. This was a very nerve-wracking experience for me walking in but Gold Creations and especially Tom made the whole experience one that made me feel really good about as I left. Before leaving, Tom had helped me craft the right diamond and band that I am confident my girlfriend will absolutely love. For anyone worried about making that dive into looking for a ring, definitely come here. I only dealt with Tom, but if everyone there is as helpful as he is then you will be in great hands. Can't thank you enough Tom! Looking forward to picking up my ring on Thursday and popping the question this Sunday! I tend to only leave reviews when I really feel that they warrant one and Gold Creations exceeded the word of mouth and online reviews I was aware of. I would give 6 out of 5 stars if I could....
Read moreThe team at Gold Creation is absolutely phenomenal. I specifically worked with Tony and Mark, unparalleled customer service, friendly and patient. They have an extremely high customer retention rate I personally know 5 people who regularly recommend G.C. and now I will too. Highly recommended doing business here for your jewelry needs.
Example: Tony and Mark worked to find a rare diamond cut for me and found one that was larger than I was hoping for and therefore a bit out of my price range. They gave me time to consider and didn't rush me. Ultimately I decided on not going with the diamond and found one online I thought was a great deal. Tony took his own time to look it over for me and confirm that it was a good deal and that he recommend I purchase it. I did and he will be creating the ring out of the diamond I supplied to him for me! Can't stress this enough that I have never worked with a company so willing to get you the product you want even at the expense of not being the company to sell you...
Read moreI got my engagement ring and both wedding bands from here. The engagement ring is beautiful and the service was very good. After that, it went downhill. When we bought our wedding bands, they misplaced my engagement ring and seemed to forget that they ever had it. They initially forgot engravements on both bands and once we reminded them, they did my husbands engravement wrong and it is apparent they had to fit in a forgotten letter. Last week I dropped off my rings to get them soldered today. I was told it would take about three days. It has been six days and when I called to inquire, they told me it was ready for me, though they had never called. They don't work on commission so there is no pressure to sell, but there is also no pressure to do a good job. I will not be going back for...
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