Westover's Flowers & Events — Attraction in Brooksville

Website says “we love little people” but should have a sign outside that says “no children allowed.” This review is strictly for the children’s boutique part of the business. My daughter and I just started collecting Jellycats together, she is almost 2 and loves stuffies so we stopped in and bought 3 today. With that being said, we were between two that we weren’t sure about, and ultimately bought them both. While we were looking, we were hovered over by a shorter older woman who repeatedly asked “would you like me to wrap those up for you” as we were clearly looking. Working in customer service I know that means buy this so you don’t steal it or buy it so you stop touching it. There is a sign, very small and on a small nightstand type dresser in the corner of the room saying to please not touch or play with the toys or stuffies. what child is not going to touch a stuffed animal to look at it before we buy it. After we made our purchase, we were waiting for our table at the cafe and went back to the stuffy room as the rest of the store is all glass. We were waiting for so long that they were getting restless. So my 1 year old sat on the floor with a small Jack in the box. We were out of the way and quiet, not touching anything else or breaking anything. The woman came back again asking if we wanted to buy it. I said “no we made our purchase but are just trying to keep the kids content while we wait so they don’t run out or break anything in the shop”. To which the woman said “would you want to play with a toy another child has already played with?” Then proceeded to tell me how I should just give her one of the stuffed animals I had already purchased her rather than taking things of the shelf. I said, out of respect I was keeping them in the bag so no one would thing I was stealing as you have repeatedly trying to “wrap up” what we were looking at. Shouldn’t have a business where you can’t touch anything or have a room dedicated to kids things that kids are not allowed to go in. If I ever go back I won’t try to keep my child occupied so they don’t break...

This past year, three beloved members of our immediate family have passed and for each service, we called upon Tracy at Westover’s Florist to create and design our vision based on personality and color scheme for casket/urn. Tracy and the staff at Westover’s outdid themselves each time in all of the following areas: creativity, flower quality, presentation and overall appeal. All of the arrangements were outstanding and so unique. The amazing staff exceeded our high expectations and brought our visions to life in the most beautiful arrangements that paid tribute to the lives of our loved ones.

Special attention was given to personal items used in the floral sprays making each one uniquely memorable. Family and friends coordinated their wreaths and baskets with the main spray and each one was a work of art We cannot thank Tracy and Westover’s enough for their attention to detail with each and every gorgeous arrangement. We could feel the love and attention given to each...

Needed to order flowers to be delivered so I picked a local store to support them directly rather than go through a 3rd party company.

After going through the motions of selecting flowers, and them taking all my credit card info, they refused to place my order insisting I WAS indeed a 3rd party vendor.

I tried to explain repeatedly and even verify that I wasn’t and indeed local but their initial friendliness ended quite abruptly.

Westover Flowers, in today’s world, don’t be kind… be kinder and less judgmental.

I believe in giving people / businesses a second chance. I need to place this order before noon tomorrow with the next local florist in Brooksville if you want to reach out and rectify. You have my number.

Update: You misheard me, I acknowledged YOU were a flower shop when you called and even told you, “I think you guys tried to call me”.

What “order gatherer” that is local, orders flowers and then has you sign their OWN name on the actual card. Think...