Golden Smoke House smoke shop vape’s store — Attraction in Burien

First off, they have amazing hours of operation. Its the only smoke shop i know of that stays open so late. The employees are incredibly friendly and helpful. I went there a couple days ago to buy myself a birthday present (a new vape). I was greeted by a short asian lady named kellie. She was super friendly and helpful. She is new to the store so she didnt know all the answers to my questions, but she took the time to look the answers up online, and also even called to the other golden smoke house on rainier, to get the answers to my questions. She was very busy but took the time to help me, going above and beyond what i expected and what other employees would have done. Most people if they dont know would just say they didnt know, but kellie took the time to get me answers! And it was much appreciated! The smoke shop itself is incredible! And their prices cant be beat!! They have a large selection of just about everything smoking related. I love this place and will only go to this smoke shop for all my smoking/vaping needs! I recommend this store to everyone! Once u go, youll be amazed by the selection, the super low prices (seriously promise u wont find a cheaper place around), and employees that actually help the customers. Good job...

JASMINE went ABOVE and BEYOND with EXTRAORDINARY superior customer service; with insightful answers to every question asked in a professional, knowledgeable, yet incredibly informative manner that absolutely delighted us. She was amazing in every aspect of the word as she handled excruciatingly difficult (albeit annoying as hell) customers with a smile, directing positive energy while staying on top of her other tasks, handling the whole situation with an inspirationally comfortable ease. We were severely impressed with her astute knowledge of every single subject inquired upon. Golden Smoke House has astonishingly low prices, spectacular customer service, and an overall atmosphere than can only be described as pleasantly wonderful. If you're debating on going to this smoke shop or not, GO IN! You will not be disappointed! And seriously, GIVE JASMINE A HUMONGOUS RAISE!!! She was so incredible that we literally left the store in a heap of smiles, and she just made our day! Thank you so much Jasmine for going above and beyond what is perfect...

Went and bought a Caliburn A3 device just yesterday and it’s already stopped working, fully charged, tried 3 different pods and it did work but when I would return it to my pocket it was “hitting” on its own getting very hot in my pocket which is pretty scary and wasted 2 brand new pods because they had leaked into it. It continued to do this all day. So I returned to the vape shop this morning less than 24 hours after purchasing it ( I was never offered a receipt, and would’ve taken one if it was offered ) I explained my situation and showed the man behind the counter the product and all he did was look at me confused and say he couldn’t help me because I hadn’t “tested it in the store”. How could I have tested the device, I didn’t buy any vape juice nor did the man tell me I had to test it in the store. None of this was explained, I would like my exchange...